At a Glance
- Tasks: Manage customer orders and coordinate logistics for smooth operations.
- Company: Join Crane Worldwide Logistics, a global leader in supply chain solutions.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be part of a dynamic team and make a real difference in logistics.
- Qualifications: Strong communication skills and proficiency in MS Office, especially Excel.
The predicted salary is between 30000 - 40000 € per year.
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. This role provides administration assistance to the assigned department. Must have an existing right of eligibility to work in the UK.
Essential Job Functions:
- Managing Customer Logistical Order fulfilment process.
- Creation of Internal and External Customer Pick Lists for Warehouse.
- Consulting daily with warehouse, management team, supply chain and other departments where necessary.
- Arranging internal and external Customers’ shipments with Logistics Service Providers, monitor and manage to ensure internal and external SLA is achieved.
- Management of all Vendor related Operational invoices.
- Create, process, and lock Operational and Transport invoices daily, weekly, and monthly as required.
- Responds to general enquiries from management, employees, and clients inside and outside of the company within a set SLA.
- Maintain focus on job relevant KPIs and ensures that they are met consistently.
- Prepares reports and provides record-keeping, using specialized software when necessary.
- Prepares and manages internal and external correspondence.
- Ensure that all delivery paperwork is filed and stored correctly.
- Provide administrative support to all areas within the office.
- Other duties as assigned.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements:
- Talking, hearing, and using hands to operate computer equipment.
- Vision abilities required by this job include close vision and the ability to adjust focus.
Other Skills and Abilities:
- Computer literate at an above standard level and skilled in the use of all MS Office programs particularly Excel and Word.
- Dependability and ability to follow instructions.
- Demonstrate an elevated level of accuracy and diligence.
- Exceptional timekeeping and time management skills.
- Excellent interpersonal, verbal, and written communication.
- Analytical and numerical skills.
- Excellent planning and organisational skills.
- Extensive knowledge of standard administrative practices, software applications and various internal WHS systems.
- Ability to project, manage and produce an executive standard of quality reports.
- An ability to work in a fast-paced environment.
- Able to work on your own initiative and has exceptional team working skills.
- Negotiation skills.
- Tenacity.
Customer Service Coordinator employer: Crane Worldwide Logistics
Crane Worldwide Logistics is an exceptional employer that fosters a dynamic work culture, prioritising employee growth and development within the logistics sector. With a commitment to excellence, employees benefit from comprehensive training opportunities, a supportive team environment, and the chance to engage with diverse global clients, all while working in a vibrant UK location that encourages collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Coordinator role. Highlight relevant experience and skills that match the job description, like your admin skills and ability to manage logistics processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've handled customer enquiries or managed operational invoices in the past.
Show Off Your Tech Skills:Since the role requires strong computer skills, don’t forget to mention your proficiency in MS Office, especially Excel and Word. If you’ve used any specialised software before, give it a shout-out!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Crane Worldwide Logistics
✨Know Your Logistics Inside Out
Familiarise yourself with the logistics and supply chain industry, especially how Crane Worldwide Logistics operates. Understand their services and challenges they face. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Admin Skills
Prepare examples of your previous administrative experience, particularly in managing orders and invoices. Be ready to discuss how you've used software like Excel and Word to streamline processes or improve efficiency in past roles.
✨Demonstrate Your Communication Prowess
Since this role involves liaising with various departments and clients, practice articulating your thoughts clearly. Think of scenarios where you successfully resolved issues through effective communication, and be prepared to share these during the interview.
✨Highlight Your Time Management Abilities
The job requires excellent timekeeping and organisational skills. Prepare to discuss how you prioritise tasks and manage deadlines, especially in a fast-paced environment. Use specific examples to illustrate your ability to juggle multiple responsibilities effectively.
