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For Companies At a Glance
- Tasks: Handle customer inquiries, process orders, and manage customer concerns with a focus on service.
- Company: Leading fluid handling solutions provider in Ipswich with a strong reputation.
- Benefits: Full-time position with opportunities for growth and development.
- Why this job: Join a dynamic team and enhance customer satisfaction while developing your skills.
- Qualifications: Strong customer service background and technical product knowledge required.
- Other info: Essential role supporting operational aspects of the business.
The predicted salary is between 30000 - 42000 £ per year.
A leading fluid handling solutions provider is seeking two Inside Sales Administrators to join their team in Ipswich. The role involves handling customer inquiries, processing orders using the QAD system, managing customer concerns, and ensuring a high level of customer service.
Successful candidates will have a strong customer service background with technical product knowledge and excellent time management skills. This full-time position is essential for supporting various operational aspects and enhancing customer satisfaction.
Inside Sales & Customer Care Administrator in Ipswich employer: Crane Building Services & Utilities
Contact Detail:
Crane Building Services & Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales & Customer Care Administrator in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your customer service skills. Think of examples from your past experiences that highlight your ability to handle inquiries and manage concerns effectively.
✨Tip Number 3
Research the company thoroughly! Understand their products and services, especially in fluid handling solutions. This knowledge will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Inside Sales & Customer Care Administrator in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any technical product knowledge you have. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Inside Sales & Customer Care Administrator position and how you can contribute to our team. Keep it friendly and professional!
Showcase Your Time Management Skills: Since this role involves juggling multiple tasks, give examples in your application of how you've effectively managed your time in previous roles. We love to see candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Crane Building Services & Utilities
✨Know Your Products
Make sure you brush up on the technical product knowledge relevant to the role. Familiarise yourself with the fluid handling solutions the company offers, as this will help you answer questions confidently and demonstrate your understanding of customer needs.
✨Master the QAD System
Since you'll be processing orders using the QAD system, it’s a good idea to get a basic understanding of how it works. If possible, watch tutorials or read up on its features so you can discuss how you would use it effectively in your role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you resolved customer concerns or went above and beyond to ensure satisfaction, as these stories will resonate well with the interviewers.
✨Time Management is Key
Be ready to discuss how you manage your time effectively, especially when juggling multiple customer inquiries and orders. Share specific strategies or tools you use to stay organised and prioritise tasks, as this will show your potential employer that you can handle the demands of the role.
