Senior Ecommerce Manager

Senior Ecommerce Manager (Permanent)

Location: Southeast Hertfordshire (hybrid) – Expectation of 2–3 days onsite (likely 3 days initially for onboarding/immersion)

Salary guide: £65k–£85k base (flexible for the right candidate)

We’re hiring a Senior eCommerce Manager, progressing into a Head of eCommerce (permanent) to own and scale the digital trading performance across two premium brands within a PE-backed group. This is a rare chance to step into a role with real autonomy, visibility, and the backing to invest as growth accelerates.

To protect confidentiality, the brand details are intentionally high-level.

The opportunity

You’ll lead eCommerce for two different propositions:

• Brand A: A premium product-led business with a loyal customer base and significant headroom for digital growth
• Brand B: A high-end, niche label with a smaller online footprint today and clear potential to expand through sharper trading and customer experience

Both are on a shared tech direction (Shopify) and benefit from central support across key technical/managed service elements – allowing you to focus on what matters most: commercial performance, conversion, and growth.

What you’ll be doing

• Own end-to-end eCommerce trading across both sites
• Drive revenue through merchandising, CRO, on-site journey optimisation, and insight-led iteration
• Build and own performance reporting (KPIs, dashboards, trading packs) and confidently present to senior stakeholders
• Partner with acquisition/performance marketing to improve traffic quality, conversion and customer value
• Shape the roadmap and prioritise initiatives with a clear commercial lens
• Influence team build as results land – the business is ready to invest once traction is proven

What we’re looking for

• Strong eCommerce trading leadership (Senior eCom Manager level)
• Commercially sharp and data-led – able to turn performance insight into action fast
• Experience operating in a premium/luxury or high-AOV environment (or adjacent), with strong customer/brand sensibility
• Comfortable in lean setups: hands-on execution + stakeholder management
• Bonus if you’ve supported a business through a meaningful growth phase (scale, complexity, revenue trajectory)
• Experience growing into new markets (Europe and APAC preferable)

Interested?

If you’re an eCommerce leader who enjoys building, optimising, and scaling premium brands – drop me a message for a confidential chat.