At a Glance
- Tasks: Manage client accounts and drive business growth through strategic selling and relationship building.
- Company: Join Cramer, a dynamic brand experience agency just outside Boston.
- Benefits: Enjoy competitive salary, health insurance, 401(k) match, and generous time off.
- Other info: Hybrid role with excellent career growth opportunities and a collaborative work environment.
- Why this job: Be part of a creative team that shapes impactful experiences for top global brands.
- Qualifications: 5+ years in account management or business development, with strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Cramer is a brand experience and content marketing agency that blends strategy, creative, and production to engage audiences and drive business growth.
Our studio model and interdisciplinary teams fuel a unique ability to build impactful tech-forward experiences.
Global financial, healthcare, and technology brands trust Cramer to bring their most complex projects to life.
Cramer is proud to be an independent agency based just outside of Boston.
The Business Solutions & Growth Development, Account Manager is a hybrid role responsible for both expanding existing client relationships and contributing to net‑new business growth.
This position combines account management, strategic selling, and business development to drive revenue, strengthen client partnerships, and identify new opportunities for the organization.
Cramer Account Managers are go‑getters who balance exceptional client service with a passion for growth.
They build trusted client relationships, understand Cramer's business and capabilities, and work collaboratively across teams to deliver successful outcomes.
With a commercial mindset, they proactively identify opportunities to expand client partnerships, support new business development, and drive long‑term growth for both clients and Cramer.
- Account Management Responsibilities
- Manage client accounts, serving as the primary day‑to‑day client contact and partnering with senior account leaders as needed to drive successful project delivery and account growth.
- Represent the voice of the client in internal discussions, ensuring client goals, priorities, and feedback are effectively communicated across teams.
- Deliver an exceptional client experience by onboarding clients, building strong relationships, and understanding their business objectives, preferences, and success measures.
- Support the identification of account growth opportunities, including additional services, new projects, and cross‑functional solutions that create value for clients.
- Monitor account health and proactively identify potential risks, challenges, or roadblocks, escalating and partnering with Account Leadership to develop solutions when needed.
- Coordinate with Strategy, Creative, Technical, Operations, and Production teams to ensure projects are delivered on time, on budget, and in alignment with client expectations.
- Ensure final deliverables meet agreed‑upon quality standards, project objectives, and client requirements.
- Manage account financial administration, including SOWs, change orders, invoicing, with guidance from Account Leadership.
- Assist in forecasting revenue and communicating account performance, financial status, and business opportunities to internal stakeholders.
- Develop a strong understanding of clients' businesses, industries, competitive landscapes, and key objectives, while building knowledge of the agency's capabilities and service offerings.
- Contribute to client retention and inline growth by identifying opportunities to deepen relationships and expand agency partnerships over time.
- Business Growth Responsibilities
- Identify and help cultivate opportunities with brands not currently engaged with the agency.
- Build and maintain professional relationships through networking, referrals, industry events, and market research to help generate potential growth opportunities.
- Partner with Cramer Business Solutions leadership and Account Leadership to support prospecting efforts, pitch development, proposal creation, and account growth initiatives.
- Contribute to new business presentations, capabilities meetings, RFP responses, and other agency growth activities.
- Research and qualify prospective opportunities that align with the agency's capabilities, offerings, and strategic objectives.
- Expand relationships within existing client organizations by connecting with new stakeholders and identifying opportunities to broaden Cramer's engagement.
- Stay informed on client, industry, and market trends to identify emerging needs and potential opportunities for growth.
- Communicate potential new business and account expansion opportunities to Business Solutions leadership and support efforts to advance those opportunities.
- Proactive, self‑starter with a strong sense of ownership and a passion for delivering results.
- Growth‑oriented mindset with the curiosity and drive to identify opportunities to expand client relationships and support new business efforts.
- 5+ years of experience in account management, client services, business development, or a related client‑facing role, preferably within an agency environment.
- Experience using platforms like Hub Spot, Zoominfo, Linked In Sales Navigator and Dealfront for business development
- Strong communication, presentation, and meeting facilitation skills.
- Exceptional interpersonal and relationship‑building skills, with the ability to establish trust and become a valued client partner.
- Commercially minded, with experience supporting sales, business development, account growth, or revenue‑generating initiatives.
- Analytical and strategic thinker who can leverage data, insights, and creative problem‑solving to address client and business challenges.
- Highly organized and adaptable, with the ability to manage multiple priorities and thrive in a fast‑paced, evolving environment.
- Collaborative team player who contributes positively to team success.
- Experience working cross‑functionally with Strategy, Creative, Technical, Operations, and Production teams to deliver integrated solutions.
- Experiential marketing, brand strategy, or integrated marketing agency experience is a plus.
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field required.
- Ability to work onsite 4 days per week in Norwood, MA.
- Medical, Dental & Vision Insurance
- Health Savings Account with employer contribution
- 401(k) with company match
- Profit Share Bonus Plan
- Life Insurance
- Take What You Need Time Off
- Family Leave
- Short‑Term & Long‑Term Disability
- Tuition Reimbursement
- Wellness Resources, including discounted Lifetime Fitness membership
- Generous onsite café
Compensation Range: $60,000-$80,000 + Incentive
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Business Solutions & Growth Development Associate in Norwood employer: Cramer
Cramer Health is an exceptional employer that fosters a dynamic and collaborative work environment, perfect for a strategic content leader looking to make a significant impact in the pharmaceutical and healthcare sectors. With a strong commitment to employee growth, we offer comprehensive benefits including medical, dental, and vision insurance, as well as wellness resources and tuition reimbursement, ensuring our team members thrive both personally and professionally. Located in a vibrant area, our culture encourages innovation and creativity, making it an ideal place for those who are passionate about shaping meaningful content strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Business Solutions & Growth Development Associate in Norwood
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We think you need these skills to ace Business Solutions & Growth Development Associate in Norwood
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Cramer, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Cramer
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Cramer’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
