Overview
In this Product Manager role, you’ll own the strategy and delivery of product intelligence systems that deepen audience understanding and improve Crain’s digital experiences. You’ll collaborate across the organization to identify data, automation, or intelligence opportunities that enhance customer experiences and business outcomes. You’ll build internal capabilities to understand behavior, interests, and content performance, and you’ll develop personalization and recommendations at scale. You’ll work with engineering and data teams to improve data quality, governance, and accessibility, and you’ll leverage AI-enabled tooling to move faster from discovery to delivery. This is a chance to tie
Pay / Benefits
- salary range $90,000 to $130,000
- retirement plan savings contributions
- bonus opportunities based on performance
- competitive benefits
Responsibilities
- Own the strategy, roadmap, and delivery of product intelligence systems
- Collaborate with stakeholders to identify data, automation, or intelligence improvements for customer experiences and outcomes
- Build capabilities to understand customer behavior, audience interests, and content performance
- Develop personalization and recommendation systems
- Partner with engineering and data teams to improve data quality, structure, governance, and accessibility
- Support systems to collect, store, enrich, and activate data for analytics, personalization, and decision-making
- Lead metadata, taxonomy, and content intelligence initiatives
- Develop AI-powered tools and internal platforms to increase efficiency
- Improve content management systems, publishing workflows, and editorial tooling
- Identify opportunities to automate workflows and reduce manual effort
- Use research, analytics, experimentation, and feedback to inform decisions
- Define success metrics and measure impact
- Manage products from discovery to launch and ongoing improvement
- Communicate product vision and progress to stakeholders
Key requirements
- 3+ years of product management experience, preferably with data products, publishing platform, analytics systems, or audience decisioning engines
- Experience with customer data platforms, behavioral data systems, personalization systems, or recommendation engines
- Comfort discussing APIs, data pipelines, integrations, and platform architecture
- Experience creating product requirements, workflows, wireframes, prototypes, or other artifacts
- History of partnering with engineering to deliver scalable products
- Strong analytical skills and use of data, research, and experimentation for decisions
- Proven success leading cross-functional initiatives and driving outcomes
- Strong communication and stakeholder management skills
- Experience working with multiple teams, priorities, and stakeholders
- Experience using AI-powered tools to support discovery, research, requirements development, prototyping, or experimentation
- communication
- stakeholder management
- cross-functional collaboration
- data products
- customer data platforms
- behavioral data systems
Product Manager, Platforms & Data employer: Crain Communications
Crain Communications is an exceptional employer, offering a dynamic work environment in New York where innovation and journalistic integrity thrive. Employees benefit from competitive salaries, comprehensive retirement plans, and opportunities for professional growth while contributing to influential media brands that shape industry narratives. With a strong emphasis on collaboration and audience engagement, this role not only allows for impactful reporting but also the chance to help build a new editorial product from the ground up, making it a truly rewarding career choice.
