DescriptionCrain Communications is seeking an experienced Product Manager to help build the systems that deepen our understanding of our audiences and make our digital experiences more relevant and valuable to those audiences across their lifecycle.This role focuses on the platforms, data systems, and intelligence capabilities that drive personalization, audience insights, content operations, and decision-making at Crain. You will work with teams across the business to build the foundational capabilities that collect, organize, enrich, and activate customer, content, and behavioral data to improve every product Crain brings to market.At Crain, we use AI-enabled product development as part of how we work. We are looking for a product manager who is comfortable using modern AI tools to move faster and work smarter — from discovery and research to prototyping, experimentation, and delivery.You should be comfortable moving between customer needs, data models, business goals, and technical details all day long.Key Responsibilities• Own the strategy, roadmap, and delivery of product intelligence systems that help Crain better understand and serve its audiences.• Work with stakeholders across the organization to identify where better data, automation, or intelligence can improve customer experiences and business outcomes.• Build internal capabilities that enable teams to understand customer behavior, audience interests, and content performance and do their jobs more effectively.• Partner with engineering and data teams to improve the quality, structure, governance, and accessibility of customer, content, and behavioral data.• Help build the systems that collect, store, enrich, and activate behavioral data for analytics, personalization, audience intelligence, and business decision-making.• Lead work on metadata, taxonomy, and content intelligence capabilities that improve discoverability, reporting, and personalization.• Develop AI-powered tools and internal platforms that make teams more efficient.• Partner with stakeholders to improve content management systems, publishing workflows, and editorial tooling that support content creation, enrichment, and distribution.• Identify opportunities to automate workflows and reduce manual effort across content and operational processes.• Requirements• 3+ years of product management experience, preferably with data products, publishing platform, analytics systems, and/or audience decisioning engines.• Experience with customer data platforms, behavioral data systems, behavioral analytics, personalization systems, recommendation engines, or similar technologies.• Comfort discussing technical concepts such as APIs, data pipelines, integrations, and platform architecture.• Strong analytical skills and the ability to use data, research, and experimentation to make product decisions.• Experience using AI-powered tools to support discovery, research, requirements development, prototyping, or experimentation.Preferred Qualifications• Experience with customer data platforms, analytics platforms, and content management systems such as Arc XP, experimentation platforms, or business intelligence tools.• Familiarity with metadata, taxonomy, content intelligence, or personalization technologies.• Interest in AI-enabled products, workflow automation, or recommendation systems.• Background in media, publishing, SaaS, data platforms, or other digital product organizations.The final salary offering will take into account a wide range of factors, including experience, accomplishments and location. In addition to base salary, Crain also offers competitive benefits including retirement plan savings contributions and bonus opportunities based on individual and company performance.This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay.#US#IT#full-time#LI-SH1About Crain Communications: Crain Communications is a leading business news and information company with a portfolio of 24 media brands that provide indispensable coverage and data for professionals globally and across sectors, including advertising, automotive, energy, finance, healthcare, staffing, and workforce solutions. Many of Crain’s brands are the most influential media properties in the industries and communities they serve, including Ad Age, Automotive News, Pensions & Investments, Modern Healthcare, Staffing Industry Analysts, as well as Crain’s regional business brands. To learn more about Crain Communications, visit crain.Environmental DemandsWhere you work matters. Employee work location is determined by the needs of the specific team and may include on-site, hybrid or remote. An “in-office” role would require the employee to come into the office most days with occasional flexibility to work remotely if tasks can be performed elsewhere and if the manager approves. A “remote” role would allow an employee to work from a home office that is in one of the states Crain does business in. We can only employ a remote / "work from home" employee if they reside in one of these states: A “hybrid” role would be a mix of in-office and remote work. There may be a specified schedule for coming into the office or it could be at the discretion of the employee with the manager’s approval, subject to change. Employees who live within a reasonable commute distance from a Crain office are expected to work on-site 3 days per week.Many positions will also include work done in “the field.” Employees may be exposed to adverse environmental conditions, specifically during field work. Other typical job functions are performed under conditions such as those found in general office work. Travel to cover news stories/events, meetings with clients, and to our geographically separated offices may be required. It is the nature of many positions to experience non-standard working hours and be on-call when needed for responding to email, meeting with clients, attending work-related events, story development or breaking news. Most employees perform work Monday through Friday, although early-morning, evening or weekend shifts may be required. Work schedule and travel requirements are subject to change as a role and needs evolve over time. Physical activities will include frequent in-person or virtual interactions. For most positions, it is essential to be able to remain at a desk/computer workstation for prolonged periods, perform computer-related tasks, and create/maintain documents within filing systems. Must have close visual acuity to perform an activity, such as preparing and analyzing reports and information, transcribing, viewing a computer terminal, or extensive reading. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions and meet the environmental and physical demands of the role. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)SummaryLocation: New YorkType: Full time
Locations
Product Manager - Home Based in Lincoln, Lincolnshire employer: Crain Communications
Crain Communications is an exceptional employer, offering a dynamic work environment in New York where innovation and journalistic integrity thrive. Employees benefit from competitive salaries, comprehensive retirement plans, and opportunities for professional growth while contributing to influential media brands that shape industry narratives. With a strong emphasis on collaboration and audience engagement, this role not only allows for impactful reporting but also the chance to help build a new editorial product from the ground up, making it a truly rewarding career choice.