At a Glance
- Tasks: Welcome visitors, manage bookings, and handle customer enquiries with a friendly approach.
- Company: Join our 5* Holiday Park, known for its stunning caravans and glamping experiences.
- Benefits: Enjoy 7 weeks holiday, a company pension, and on-site parking.
- Other info: Flexible hours in the off-season and opportunities for varied tasks.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Great communication skills and a willingness to learn new systems.
The predicted salary is between 24345 - 30434 £ per year.
Our Park offers caravans, lodges and glamping accommodation for hire as well as a touring area for motorhomes, touring caravans and tents. We also have around 180 private holiday home owners.
The Receptionist/Admin Assistant role at our 5* Holiday Park is mainly customer facing - welcoming visitors to our park, dealing with bookings and customer enquiries but also involves dealing with enquiries online and by telephone. A pleasant manner is important in this role plus the ability to work on your own initiative as well as part of our team.
The successful candidate will need to be comfortable using our booking system and various other online systems, though full training will be provided. There will also be admin duties to carry out to ensure the smooth running of the office. This can include things such as contacting suppliers, maintaining stocks from stationery to laundry and invoicing for works carried out or customer fees. The job can be quite varied and can also include assisting with housekeeping during busy periods.
During our open season from March until October the job will require weekend working with the two days off being Wednesday and Thursday. The working day starts at 8.30am and finishes at 5pm. In the close season there are shorter hours, 8.30am until 4pm Monday to Thursday and 8.30am until 12 noon on a Friday, with Saturday and Sunday off. The salary remains the same throughout the year.
Staff are entitled to 7 weeks holiday in a year, with 3 of those over Christmas/New Year, 2 during the open season and 2 during the close season.
Job Types: Full-time, Permanent
Pay: From £24,345.00 per year
Benefits:
- Company pension
- On-site parking
- Sick pay
Ability to commute/relocate: St. Andrews, Fife: reliably commute or plan to relocate before starting work (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Reference ID: JFG1
Receptionist/Administrative Assistant in Saint Andrews employer: Craigtoun Meadows Ltd
Join our 5* Holiday Park in St. Andrews, Fife, where we pride ourselves on creating a welcoming and supportive work environment for our Receptionist/Admin Assistant. With generous benefits including 7 weeks of holiday, a company pension, and opportunities for personal growth, we foster a culture that values teamwork and initiative. Experience the unique advantage of working in a beautiful location while being part of a dedicated team that ensures our guests have an unforgettable stay.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administrative Assistant in Saint Andrews
✨Tip Number 1
Get to know the company! Before your interview, check out their website and social media. Understanding their vibe and values will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. A neat appearance shows you care about the role and respect the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist/Administrative Assistant in Saint Andrews
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, this role is all about welcoming visitors, so a pleasant manner in your application is key.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist/Admin Assistant role. Highlight any relevant experience you have with customer service, bookings, or admin tasks. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with enquiries from customers. Make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at the park!
How to prepare for a job interview at Craigtoun Meadows Ltd
✨Know the Park Inside Out
Before your interview, take some time to research the holiday park. Familiarise yourself with the types of accommodation offered and the services provided. This will not only show your enthusiasm for the role but also help you answer questions about how you can contribute to enhancing the visitor experience.
✨Show Off Your Customer Service Skills
Since the role is customer-facing, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a customer. This will demonstrate your pleasant manner and ability to handle enquiries effectively.
✨Get Comfortable with Technology
Although full training will be provided, it’s a good idea to brush up on your skills with booking systems and online tools. If you have experience with similar software, mention it during the interview. This shows that you’re proactive and ready to hit the ground running.
✨Be Ready for Varied Responsibilities
The job involves a mix of tasks, from admin duties to assisting with housekeeping. Be prepared to discuss how you manage multiple responsibilities and stay organised. Highlight any past experiences where you successfully juggled different roles or tasks.
