Logistics Manager

CRAIG GREEN is looking for an experienced, highly organised and proactive Logistics Manager to join our London studio on a full-time basis.

The successful candidate will oversee logistics and distribution across the business, managing the movement of goods from international factories and suppliers through to warehouses, wholesale clients and direct-to-consumer customers.

This is a hands-on role working closely with Production, Sales, Finance and E-commerce, with responsibility for international freight, customs, 3PL and warehouse management, inventory, wholesale distribution and e-commerce fulfilment.

Key Responsibilities

• Manage international inbound and outbound shipments across factories, suppliers, warehouses and customers.
• Coordinate seasonal delivery schedules and work closely with Production and Sales to ensure goods are delivered on time.
• Manage freight forwarders, couriers and transport providers, including quotations, bookings, rate negotiations and shipment tracking.
• Oversee import/export procedures, customs clearance and associated shipping documentation.
• Manage relationships with UK and international warehouses and 3PL partners, monitoring service levels, stock accuracy and costs.
• Maintain accurate inventory across warehouse locations and sales channels, investigating and resolving discrepancies.
• Coordinate international wholesale fulfilment, including customer-specific packing, labelling, portal and delivery requirements.
• Oversee logistics and fulfilment for the CRAIG GREEN e-commerce business, including customer returns.
• Manage returns, stock transfers and reverse logistics across warehouses, factories, showrooms and the London studio.
• Maintain accurate information across ERP and warehouse systems and produce regular stock, shipment and cost reporting.
• Review freight, warehouse and customs expenditure, challenge discrepancies and identify opportunities to improve costs and efficiency.
• Work across the business to resolve operational issues and continually improve logistics processes.

What We're Looking For

• 3-5 years' relevant experience in logistics, supply chain or distribution, ideally within fashion or luxury.
• Strong knowledge of international freight, customs and import/export procedures.
• Experience working with 3PLs, warehouses, freight forwarders and couriers.
• Experience managing inventory and working with ERP systems; Zedonk experience would be highly advantageous.
• Understanding of wholesale distribution; e-commerce fulfilment experience would be beneficial.
• Excellent organisational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• Strong communication and problem-solving skills.
• Confident working independently while collaborating closely within a small, fast-paced team.
• Strong Microsoft Office skills, particularly Excel.

Full-time position based at the CRAIG GREEN studio in London.

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