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- Tasks: Support production teams with data management, troubleshooting, and technical expertise.
- Company: Join Crafty Apes, a leading visual effects house in London.
- Benefits: Gain hands-on experience in a creative environment with potential career growth.
- Why this job: Perfect for tech-savvy individuals looking to kickstart their career in the film industry.
- Qualifications: Entry-level; general tech skills and communication abilities are essential.
- Other info: Flexible hours and opportunities to collaborate across various departments.
The predicted salary is between 28800 - 48000 £ per year.
Crafty Apes is a high-end visual effects house with a strong foothold in features and television. The Production Services department provides all productions with operational support related to production data health and orchestration, batch rendering, uploads/downloads to and from client, and generally any other front-line technology or logistical support that requires a deep understanding of Crafty’s global pipeline and workflows.
Production Services Technicians collaborate with Producers, Artists, Supervisors, Editorial, Pipeline, and IT to ensure that productions move smoothly throughout the facility. Because this position has various interactions with all of the different departments during the course of a production, the Production Services Technician is often seen as a growth path into the rest of the studios. Since members of this team are knowledgeable with the processes of the pipeline, they are prime candidates to move into other departments as well.
The perfect candidate needs to be a dependable team player with a great attitude, able to quickly complete assigned tasks, and have troubleshooting and general problem-solving skills. This is an entry-level position.
RESPONSIBILITIES:- Provide a consistent and professional level of departmental technical expertise and support to production teams and artists.
- Secure data management for uploads and downloads of data/assets/deliveries.
- Communicate with clients to assist in receipt of data.
- Monitor the render farm to keep it operating at maximum efficiency.
- Communicate and prioritize information with Production and adjust render farm priorities.
- Maintain and oversee all production-related data, both online (disk) and offline (tape).
- Monitor critical servers, network and file server load as it affects our workflow.
- Troubleshoot and problem-solve technical issues as they arise.
- BA/BS preferred, or work experience.
- General technical savviness is a must.
- Working knowledge of Aspera, MediaShuttle, FTPs, Dropbox a plus.
- Experience with render farm systems and management, a plus.
- Strong verbal and written communication skills.
- Flexible and available for extended hours as needed.
- Ability to multi-task, prioritize, and work with short deadlines.
Crafty Apes LLC is an Equal Opportunity Employer. Thank you for your interest in joining the Crafty Apes team. We are always looking for new talent to grow our business. Whether you are just starting out in your career or at a senior level, we invite you to explore openings across our studios.
Contact Detail:
Crafty Apes VFX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Services Technician
✨Tip Number 1
Familiarise yourself with the tools and software mentioned in the job description, such as Aspera and MediaShuttle. Having hands-on experience or even just a basic understanding of these platforms can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the visual effects industry, especially those who work at Crafty Apes or similar companies. Attend industry events or join online forums to make connections that could help you learn more about the role and potentially get a referral.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of past experiences where you've successfully troubleshot technical issues. Be ready to discuss these during any interviews to showcase your ability to handle challenges effectively.
✨Tip Number 4
Show your enthusiasm for the role and the company during any interactions. Research Crafty Apes and be prepared to discuss why you want to work there specifically, as this can help convey your genuine interest in the position.
We think you need these skills to ace Production Services Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Production Services Technician position. Tailor your application to highlight relevant skills and experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your technical skills, relevant experience, and education. Emphasise any experience with data management, troubleshooting, or working in a team environment, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for the Production Services Technician role, particularly your ability to work under pressure and solve problems.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for the role.
How to prepare for a job interview at Crafty Apes VFX
✨Understand the Production Pipeline
Familiarise yourself with Crafty Apes' production pipeline and workflows. Being able to discuss how different departments interact and how your role fits into the bigger picture will show your understanding of the job.
✨Showcase Your Technical Skills
Be prepared to discuss your technical knowledge, especially regarding data management and troubleshooting. Highlight any experience you have with tools like Aspera, MediaShuttle, or render farm systems, as this will be crucial for the role.
✨Demonstrate Teamwork and Communication
Since the role involves collaboration with various teams, emphasise your ability to work well in a team and communicate effectively. Share examples of past experiences where you successfully collaborated with others to solve problems.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical issues or challenges. Prepare some scenarios where you successfully troubleshot a problem, demonstrating your analytical skills and ability to think on your feet.
