At a Glance
- Tasks: Coordinate and manage the Crafts Council’s Collection loans programme with creativity and organisation.
- Company: Join the Crafts Council, a national charity dedicated to transforming lives through craft.
- Benefits: Enjoy flexible working, competitive salary, generous leave, and professional development opportunities.
- Other info: Be part of a collaborative team that values diversity, creativity, and community.
- Why this job: Make a real impact in the arts while building relationships and enhancing your skills.
- Qualifications: Organised, detail-oriented, and experienced in collections administration and loans coordination.
The predicted salary is between 12000 - 12000 £ per year.
Contract and Hours - Fixed-term, part-time, 2 days / 14.5 hours per week. Twelve-month role to commence ASAP from November 2026.
Salary - £12,000 gross per annum pro rata for period worked, based on part-time working, 2 days per week. Full-time equivalent £30,000 gross per annum.
Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.
Reporting to – Senior Curator of Collections.
Working Closely With:
- Public Programmes team
- Communications team
- Senior Salesforce Administrator
- Learning and Skills team
About the Role
This role focuses on coordinating the day-to-day delivery and administration of Crafts Council’s Collection loans programme, drawing from the Primary, Handling and Archive Collections. The postholder will ensure agreed live loan projects, image rights requests, agreements, documentation, deadlines, borrower liaison and logistics are effectively managed, monitored and reported on throughout their full lifecycle.
The role also builds awareness of Crafts Council Collection loans, developing and maintaining relationships with existing and potential borrowers and undertaking targeted outreach to warm leads, existing relationships and realistic opportunities for repeat or higher-value loans.
Core Responsibilities:
- Coordinate the day-to-day delivery and administration of the Collection loans programme, ensuring agreements, documentation, deadlines, borrower liaison and logistics are progressed for agreed live projects.
- Maintain accurate loans, borrower and object records across Salesforce, Museum Index and Asset Index+, including enquiries, confirmed loans, income, costs, correspondence, images, rights information and key reporting data.
- Coordinate installations, de-installations, transport, technicians, facility reports and collection movements, working with colleagues and external partners as needed.
- Support collections care requirements for loans, including facility report review, condition, valuation and location records, and best practice in handling, display and documentation.
- Review and improve core loans processes, templates and workflows so enquiries are handled efficiently, consistently and professionally.
- Develop and maintain a prioritised contact list of existing and potential borrowers, undertaking targeted outreach to warm leads, existing relationships and realistic opportunities for repeat or higher-value loans.
- Gather audience figures, feedback, interpretation opportunities, images, rights permissions and digital content to support borrower engagement, reporting and impact measurement.
- Provide regular internal updates on the loans pipeline, confirmed activity, income, risks and opportunities, using insight from enquiries and borrower conversations to inform future Collection planning and escalate strategic opportunities.
Who We’re Looking For
This is a collaborative and detail-focused role suited to someone highly organised, confident managing multiple processes simultaneously, and experienced in collections administration and loans coordination. You will enjoy building positive working relationships, maintaining clear systems and helping ensure the successful delivery of the Crafts Council Collection loans programme.
Values:
- Champion our values of being pioneering, open, playful, active and collaborative.
- Understand the importance of equity, diversity and inclusion in the workplace and be committed to accessibility and social justice.
- Work collaboratively across teams and with external partners.
- Contribute to our organisational impact framework supporting makers of today, makers of tomorrow and changemakers.
- Work within Crafts Council policies and procedures including Equal Opportunities, Health and Safety, Safeguarding and GDPR.
- Undertake any duties reasonably required for the role.
How to Apply
Please complete your online application. As part of the application process, you will be asked to provide the following information:
- A copy of your current CV
- Your interest in this position and working for us
- Your relevant knowledge, skills and experience
- Your interests, qualities and values
We will happily accept a recorded statement (video or audio) which can be sent to [email protected].
Timeline:
- Deadline for applications: 12 noon Wednesday 7th October 2026.
- In Person / Online interviews: From week commencing Monday 19th October 2026.
- Location: Online or CC Office, Islington, London.
Please email [email protected] if you have any questions, or to request information in an alternative format. Please let us know if you would like to arrange for an informal conversation prior to making an application.
Equal Opportunities
Please also complete our anonymised Equal Opportunities Monitoring Form here. We use this anonymised information to monitor and improve how we are doing to attract the best talent that is representative of the UK population, and to help us report our progress to our supporters.
To apply for this role, you will be eligible to work in the UK. Any offers of employment will be subject to securing two satisfactory references and proof of right to work. We regret that we are not currently a sponsoring organisation.
Equality, Diversity and Inclusion
As a small but dedicated team, we are committed to being open, welcoming and inclusive for all. We aim to support you throughout your time with us and including during this recruitment process. Please let us know how we can best support you and we will do our very best to make that happen.
On joining us we will continue to work with you to ensure your needs are met to help you thrive at work. You are very welcome to contact our HR team via [email protected] for further support and we will always be happy to talk through any questions or requests you may have.
Discover more about our equality, diversity and inclusion strategy and plan here.
Our Employee Benefits:
- 7% Employer and 3% employee pension contribution.
- Flexible and hybrid working for staff, where possible for role.
- 25 days annual leave plus bank holidays per year, pro rata for part time staff.
- Discretionary additional paid leave between Christmas and New Year.
- Enhanced Company Sick Pay offering up to 65 days basic pay in any rolling 12-month period.
- Competitive Maternity, Paternity and Shared Parental Leave policy.
- Home life leave.
- Regular training opportunities and personal learning time.
- House moving day.
- Employee Assistance Programme including in-person counselling.
- Interest free Season Ticket Loans and Cycle to Work scheme.
Collections Loans Manager - Fixed-term, part-time, 2 days / 14.5 hours per week. in London employer: Crafts Council
Crafts Council is an exceptional employer, offering a flexible and supportive work environment that prioritises employee well-being and professional growth. Located in the vibrant Islington area of London, the organisation champions creativity and community, providing numerous benefits such as generous pension contributions, enhanced leave policies, and opportunities for personal development. Join us to be part of a pioneering team that values collaboration, diversity, and the transformative power of craft.
