Casual Events & Admin Assistants and Duty Managers in London

This role is offered as a casual employee position with multiple opportunities available. Hours are offered by assignment only, typically with no guaranteed hours. Some hours however are offered each year to participate in training and to attend team meetings, away days and celebratory events. Role to commence ASAP from Autumn 2026 onwards.

Hourly Rates of Pay

• Rates of pay for Casual Events and Administration Assistants: Minimum £14.80 gross per hour in line with London Living Wage. Anti-social hours uplift: £19.00 gross per hour.
• Rates for Casual Duty Managers: Standard rate: £19.80. Anti-social hours uplift: £24.00.

Location

Crafts Council Office and Gallery is based on Pentonville Road in Islington, London, with some hybrid / home working. Some activity may be delivered at other sites, for example, Somerset House for the delivery of Collect Art Fair.

About the Role

Crafts Council has a core team of approximately 30 contracted hours employees who are supported by a small but brilliant team of casual employees who work across various projects to deliver specific assignments / briefs as needed. Casual employees are often engaged to support the smooth delivery of hires (commercial) events and other company events and activity, both onsite and in other settings. For example supporting Collect Art Fair at Somerset House. Casual assistants offer administrative support to teams across the organisation and some casual assistants are trained to become duty managers; providing support to event delivery and undertaking office and gallery duty management responsibilities on behalf of our operations lead.

Core Responsibilities

• Provide a welcoming, inclusive, and professional experience for all visitors, guests, clients, and participants.
• Assist with event / activity setup, delivery, and breakdown.
• Work collaboratively with staff, contractors, artists and facilitators.
• Liaise with caterers, suppliers, and external contractors as directed.
• Support event operations including guest registration, and visitor / audience management and wayfinding.
• Monitor event spaces throughout hires and respond to client requests.
• Maintain high standards of presentation, cleanliness and safety of public and event spaces.
• Assist with post-event room resets and venue checks.
• Follow health and safety and safeguarding procedures and report any issues or incidents.
• Act as a Fire Marshall (training will be provided) and support emergency protocols when required.
• Support the team with administrative and organisational tasks as required.
• Represent the organisation positively and uphold its values at all times.

Who We’re Looking For

The role is a fantastic opportunity for individuals with a passion and commitment to the arts, including broadening and diversifying engagement in craft and arts and heritage venues. You will gain invaluable experience, skills, and training opportunities across a range of operational duties whilst working on behalf of a national cultural organisation. You will bring some or all of the following:

• Excellent organisational and administrative skills.
• Hands on experience of event organising and delivery.
• A commitment to safe working practices and potentially previous experience of duty management.
• A calm, professional, friendly and solution focussed approach when dealing with people and priorities.
• An ability to work well as a team player with excellent communication skills.

Other

Across all of your assignments, you will:

• Always promote the highest level of customer experience.
• Be flexible within the broad remit of the assignments offered.
• Champion our values of being pioneering, open, playful, active and collaborative.
• Understand the importance of equity, diversity and inclusion in the workplace and be committed to accessibility and social justice.
• Work collaboratively across teams and with external partners.
• Contribute to our organisational impact framework supporting makers of today, makers of tomorrow and changemakers.
• Work within Crafts Council policies and procedures including Equal Opportunities, Health and Safety, Safeguarding and GDPR.
• Undertake any duties reasonably required for the role.

How to Apply

Please complete the online application. As part of the application process, you will be asked to provide the following information: A copy of your current CV, your interest in this position and working for us, your relevant knowledge, skills and experience, your interests, qualities and values.

Deadline for applications: 12 noon Wednesday 7th October 2026. In Person or Online interviews: From week commencing Monday 19th October 2026 if not before. Location: Online or CC Office, Islington, London.