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- Tasks: Supervise housekeeping operations and ensure top-notch cleanliness and organisation.
- Company: Join a dynamic start-up with an inclusive and ambitious culture.
- Benefits: Competitive pay, team support, and opportunities for growth.
- Why this job: Make a real impact on guest experiences in a vibrant hotel environment.
- Qualifications: Previous hotel housekeeping experience and strong leadership skills.
- Other info: Be part of a positive team that values excellence and hospitality.
The predicted salary is between 24000 - 36000 £ per year.
Crafted’s culture will be inclusive and agile but with ambitious goals and a start-up mentality. We need to execute brilliantly from day one and every team member will contribute wherever they are able. We’re seeking an exceptional Housekeeping Supervisor to join our team at Crafted. Reporting to the Head Housekeeper, you will support the smooth running of the housekeeping department and help ensure the highest standards of cleanliness, organisation, and presentation across the hotel. You will play a key role in maintaining immaculate rooms, suites, and public areas while guiding and motivating the team to deliver exceptional guest experiences.
As Housekeeping Supervisor, your primary responsibilities will be to:
- Supervise the day-to-day operations of the housekeeping team, ensuring rooms, suites, lounges, the pub, restaurant, and public spaces are maintained to Crafted’s impeccable standards.
- Support the Head Housekeeper in leading, motivating, and developing the housekeeping team, ensuring all tasks are completed with precision and attention to detail.
- Carry out daily inspections of guest rooms and public areas, ensuring cleanliness, presentation, and hygiene always meet Crafted’s expectations.
- Assist with scheduling duties, including coordinating team rotas, allocating tasks, and supporting efficient room turnaround.
- Ensure timely room preparation in line with check-in requirements, managing priorities to maximise productivity.
- Maintain stock levels of cleaning supplies, linen, and guest amenities, supporting inventory control and efficient usage.
- Help implement and maintain cleaning routines, deep-cleaning schedules, and maintenance checks across all areas of the hotel.
- Respond promptly and professionally to guest requests or cleanliness-related feedback, ensuring swift resolution and guest satisfaction.
- Work closely with reception, food & beverage, and maintenance teams to communicate room statuses and operational needs.
- Ensure all housekeeping staff follow health and safety regulations, COSHH guidelines, and cleaning procedures correctly.
- Support the Head Housekeeper with onboarding, training, and monitoring team performance to uphold Crafted’s service standards.
- Assist in managing departmental paperwork, reporting issues, and communicating operational updates to the Head Housekeeper.
- Promote a positive team culture that reflects Crafted’s values of excellence, agility, and warm hospitality.
We’re looking for someone with:
- Previous housekeeping experience within a hotel environment.
- Strong organisational skills and a keen eye for detail.
- Confidence in overseeing and supporting a team, with a collaborative and motivating leadership style.
- A proactive attitude with the ability to work efficiently in a fast-paced environment.
- Excellent communication skills and the ability to work effectively with multiple departments.
- Good understanding of cleaning standards, hygiene practices, and health and safety procedures.
- A commitment to delivering exceptional guest experiences through high-quality presentation and service.
Housekeeping Supervisor employer: Crafted
Contact Detail:
Crafted Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Housekeeping Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to housekeeping management. Think about how you would handle team dynamics, guest feedback, and maintaining high standards. We want you to shine when it comes to showcasing your leadership skills!
✨Tip Number 3
Show off your attention to detail! When you get the chance to meet potential employers, bring examples of how you've maintained cleanliness and organisation in previous roles. This will demonstrate your commitment to upholding high standards, just like Crafted expects.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that Housekeeping Supervisor position!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous housekeeping experience in hotels. We want to see how you've maintained high standards and led teams before, so don’t hold back on those details!
Be Organised and Detail-Oriented: Since we’re all about precision and attention to detail, let us know how you’ve demonstrated these skills in your past roles. A well-structured application will definitely catch our eye!
Communicate Your Leadership Style: We’re looking for someone who can motivate and support a team. Share examples of how you’ve successfully led a team in the past, and how you foster a positive work environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Crafted
✨Know Your Stuff
Before the interview, make sure you’re familiar with Crafted’s values and standards. Research their approach to cleanliness and guest experience. This will help you demonstrate how your previous housekeeping experience aligns with their expectations.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you’ll need to motivate and guide your team. Prepare examples of how you’ve successfully led a team in the past, focusing on your collaborative style and how you’ve handled challenges. This will show them you’re ready to take charge.
✨Be Detail-Oriented
Crafted is all about impeccable standards, so be prepared to discuss your attention to detail. Bring up specific instances where your keen eye for cleanliness made a difference, whether it was in room inspections or maintaining stock levels.
✨Communicate Effectively
Since you’ll be working closely with various departments, practice articulating how you’ve effectively communicated in past roles. Highlight your ability to coordinate with reception, food & beverage, and maintenance teams to ensure smooth operations.
