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- Tasks: Manage front desk operations and ensure smooth check-ins for guests.
- Company: A leading hospitality company focused on exceptional guest experiences.
- Benefits: Flexible shifts, competitive pay, and a supportive team environment.
- Why this job: Be the first point of contact and create memorable experiences for guests.
- Qualifications: Customer-facing experience and strong organisational skills are essential.
- Other info: Join a positive culture that values teamwork and guest satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality company in the United Kingdom is seeking a friendly, detail-oriented Receptionist to manage front desk operations. You will be the first point of contact for guests, ensuring smooth check-ins and providing exceptional service.
The ideal candidate has customer-facing experience, strong organizational skills, and a passion for guest satisfaction. The role requires flexibility to work shifts and a willingness to adapt to various tasks to enhance the guest experience.
Join a team prioritizing positive culture and teamwork.
Front Desk Experience Lead employer: Crafted
Contact Detail:
Crafted Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Experience Lead
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to share why you're the perfect fit for the Front Desk Experience Lead role. Highlight your customer service skills and passion for guest satisfaction.
✨Tip Number 3
Stay flexible! The hospitality world is all about adapting to different situations. Be open to discussing various roles or shifts during interviews; it shows you're a team player and ready to enhance the guest experience.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're genuinely interested in joining our positive culture and teamwork-focused environment.
We think you need these skills to ace Front Desk Experience Lead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see your passion for guest satisfaction and how you can bring a positive vibe to our team.
Highlight Relevant Experience: Make sure to showcase any customer-facing roles you've had in the past. We love seeing how your strong organisational skills and adaptability can enhance the guest experience!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the Front Desk Experience Lead role. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Crafted
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Front Desk Experience Lead, your ability to provide exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your customer-facing experience and passion for guest satisfaction.
✨Emphasise Your Organisational Skills
Being detail-oriented is crucial for this role. Think of specific instances where your organisational skills made a difference, whether it was managing bookings or coordinating with other departments. Highlighting these skills will reassure the interviewer that you can handle the front desk operations smoothly.
✨Be Ready for Shift Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability and willingness to adapt. Show that you understand the demands of the hospitality industry and are ready to contribute positively to the team culture, no matter the schedule.
