At a Glance
- Tasks: Deliver smooth, confident service and create a welcoming atmosphere for guests.
- Company: Join Crafted, a vibrant hotel brand focused on wellbeing and connection.
- Benefits: Earn £12.21 p/h plus service charge, with opportunities for growth.
- Other info: Embrace a culture of teamwork and continuous improvement in a dynamic environment.
- Why this job: Be part of a team that values fun, collaboration, and making an impact.
- Qualifications: A friendly attitude, willingness to learn, and availability for flexible shifts.
The predicted salary is between 25400 - 25400 £ per year.
Company: Crafted
Reporting to: Restaurant Manager
Salary: £12.21 p/h plus Service Charge
Location: Crafted at Powdermills
Type: We're not hiring people to fill a seat or add to our headcount. We're hiring people to craft our culture, ethos and success. This is a big deal for us, and we know it's a big deal for you: a new role defines how you spend your days, who you spend them with, and what your future looks like. Together, we'll shape each other's entire trajectory. That deserves thoughtfulness, empathy and respect. It's why this job description is deliberately detailed. We want you to know exactly what you're stepping into. The challenges, the opportunities, the quirks of the role, and the kind of impact you'll have.
Us: Crafted is a series of life-friendly hotels and spaces where guests can be themselves and fill up on the good stuff: nature, food, wellbeing, craft, people and play. We hope to open several hotels in the coming years, with our first coming in summer 2025: Crafted at Powdermills, East Sussex.
You: Crafted's culture will be inclusive and agile but with ambitious goals and a start-up mentality. We need to execute brilliantly from day one and every team member will contribute wherever they are able. We want service that feels easy, natural and confident and that starts with our waiters. Whether it's a pub lunch, a long dinner, or a quick breakfast reset, this role is all about making people feel at home while keeping things moving. It's ideal for someone who enjoys pace, takes pride in doing things properly, and genuinely likes looking after people.
As a Waiter, your primary responsibilities will be to:
- Deliver smooth, confident service across the pub and restaurant
- Take orders, run food and drinks, and support the guest journey from start to finish
- Support the team by stepping in wherever needed - running, clearing, resetting
- Engage with guests with warmth and ease, matching the mood of the space
- Communicate clearly with chefs, runners and managers to keep things flowing
We're looking for someone with:
- A natural sense of pace, warmth and good humour
- Confidence to learn on the job and ask questions
- Attention to detail and pride in delivering great service
- Availability for evenings, weekends and peak shifts
- A collaborative approach - happy to muck in and help out across the team
Together: We hire people with personality who have a desire to continuously learn. Each person should bring themselves to work to shape our culture and keep us real, interesting, and original. To create a comfortable environment for all, guest and staff, we prioritise teamwork over titles: no one's too important to lend a hand, or too new to have a good opinion. We need low egos but high expectations: people who are humble enough to jump in, and serious about making an impact.
Three values we'll expect you to live by:
- Enjoy it: it's still work, but if you're having fun then so are our guests. It's ok if you're humming behind the bar or moving with the music.
- Own it: whoever you are, and whatever your role, someone's enjoyment is in your hands. Always keep an eye out.
- Improve it: ask for feedback (and don't be scared of what follows), and be curious. We'll give you plenty of chances to learn and develop.
Note: positive Environmental, Social and Governance (ESG) principles are integrated across these three values.
F&B Waiter - Battle employer: Crafted
At Crafted, we believe in hiring individuals who are passionate about shaping our culture and success. Located in the beautiful East Sussex, our hybrid working model promotes a healthy work-life balance while fostering an inclusive and agile environment where creativity thrives. As Head of Marketing, you'll have the unique opportunity to lead innovative campaigns and grow alongside our expanding portfolio, all while contributing to a workplace that values teamwork, personal growth, and a genuine connection with our guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Waiter - Battle
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crafted. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crafted
Don't be shy about reaching out to Crafted directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Waiter - Battle
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crafted and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crafted
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
