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- Tasks: Welcome guests, serve food and drinks, and ensure a great experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse venues.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts on hotels and dental insurance.
- Why this job: Be part of a vibrant team in a buzzing atmosphere, perfect for socializing and sports lovers.
- Qualifications: No experience needed; just bring your passion for great service and teamwork!
- Other info: Opportunities for growth and a fun work environment await you at The Station Tap.
Front of House Team Member – Berkshire Location- The Station Tap Front of House Team Member We want our Front of House Team Members to be great team players at The Station Tap! You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to the guests at The Station Tap. As a Front of House Team Member your primary role is to welcome and engage every guest, ensure the highest quality of service! Can you… Prepare and serve our high-quality food and drink at The Station Tap Make recommendations that elevate guest experiences Maintain a clean & safe environment for guests and colleagues A little bit about us… At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Station Tap, Wokingham is the town’s prime destination for sport and late-night entertainment. We offer guests a buzzing atmosphere and a team always willing to go the extra mile. We have a massive range of cask ales, craft beers, and premium lagers running alongside our excellent cocktail menu, not to mention our vast range of premium gins and spirits. All our customers are catered for! What’s in it for you? Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers VIP entry to our Pubs and Bars Stonegate Hotel Discounts Flexible working David Lloyd Corporate Discount Rates Discounted Dental Insurance Wagestream – Early access to your earned wages At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Station Tap directly.
Front of House Team Member - Berkshire employer: Crafted Social
Contact Detail:
Crafted Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - Berkshire
✨Tip Number 1
Familiarize yourself with the menu and drink offerings at The Station Tap. Knowing the high-quality food and drink options will help you make recommendations that enhance guest experiences.
✨Tip Number 2
Show your enthusiasm for sports and socializing! Engage in conversations about upcoming games or events, as this will resonate well with the atmosphere of The Station Tap and demonstrate your fit for the team.
✨Tip Number 3
Practice your communication skills. Being able to connect confidently with guests is key, so consider role-playing scenarios with friends or family to build your comfort level.
✨Tip Number 4
Visit The Station Tap before applying. Experience the environment firsthand, observe how the team interacts with guests, and take note of what makes the venue unique. This will give you valuable insights to share during your interview.
We think you need these skills to ace Front of House Team Member - Berkshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what is expected from a Front of House Team Member. Highlight your ability to connect with guests and work as part of a team.
Show Enthusiasm: Express your passion for hospitality and eagerness to learn in your application. Mention any relevant experiences, even if they are informal, that demonstrate your enthusiasm for providing great service.
Tailor Your CV: Customize your CV to reflect the skills and qualities mentioned in the job description. Emphasize teamwork, communication skills, and any experience in customer service, even if it's not directly related.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and why you want to work at The Station Tap. Mention your excitement about the unique atmosphere and your willingness to contribute to the team.
How to prepare for a job interview at Crafted Social
✨Show Your Team Spirit
As a Front of House Team Member, being a great team player is essential. During the interview, share examples of how you've worked well in a team before, even if it's from school or other experiences. This will demonstrate your ability to connect with colleagues and contribute positively to the team atmosphere.
✨Emphasize Customer Engagement
The role requires you to welcome and engage guests effectively. Prepare to discuss how you would create a welcoming environment and enhance guest experiences. Think about specific ways you can make recommendations that elevate their time at The Station Tap.
✨Passion for Food and Drink
Since the job involves serving high-quality food and drinks, express your enthusiasm for this aspect. You don’t need prior experience, but showing a genuine interest in food, craft beers, and cocktails can set you apart. Mention any personal experiences that highlight your passion.
✨Highlight Your Adaptability
The Station Tap values a diverse range of guests and unique venue identities. Be ready to discuss how you can adapt to different situations and cater to various customer needs. This could include handling busy periods or engaging with guests from different backgrounds.
