At a Glance
- Tasks: Create unforgettable moments for customers while serving drinks and food.
- Company: Join Crafted Pubs, a unique collection of premium pubs with charm and individuality.
- Benefits: Enjoy competitive pay, discounts, and early wage access with Wagestream.
- Other info: Earn up to £1,500 by referring friends and enjoy discounts at various retailers.
- Why this job: Be part of a fun, inclusive team with growth opportunities and a focus on great service.
- Qualifications: Passion for customer service and a positive, can-do attitude are essential.
- Dept. L4/House: Foundry Bell (Wokingham) - 05340
Company Description
Crafted Pubs is a collection of premium pubs that have the individuality, quirk, warmth, and charm of an independent. Our expansion plans are big, and we are looking for the best people to join on us what is set to be an incredible journey filled with plenty of opportunities.
Job Description
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Qualifications
As a member of our Bar & Waiting Staff, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
- Sufficient spoken and written English to perform the role safely and understand allergen controls.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies
- Menopause Friendly Employer
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG
We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.
Job Location
#J-18808-Ljbffr
Bar & Waiting Staff in Wokingham employer: Crafted Pubs
At The Foundry Bell, we pride ourselves on being an exceptional employer that values creativity and teamwork in a vibrant pub environment. Located in the heart of Wokingham, we offer our Head Chef the opportunity to lead a passionate kitchen team, with access to ongoing professional development and a supportive work culture that celebrates culinary excellence and community engagement. Join us for a rewarding career where your contributions will be recognised and celebrated in a welcoming atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Staff in Wokingham
✨Tip Number 1
Familiarise yourself with the Crafted Pubs brand and their unique offerings. Understanding their menu and drink selections will help you engage with customers and demonstrate your passion for their products during the interview.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles. Highlight moments where you went above and beyond to create memorable experiences for guests, as this aligns perfectly with what Crafted Pubs values.
✨Tip Number 3
Network with current or former employees of Crafted Pubs if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork and a positive attitude. During your interactions, whether in person or online, convey your eagerness to contribute to a fun and inclusive environment, as this is key to the role.
We think you need these skills to ace Bar & Waiting Staff in Wokingham
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of Bar & Waiting Staff. Familiarise yourself with the skills required, such as providing excellent customer service and maintaining a clean bar environment.
Tailor Your CV:Highlight relevant experience in hospitality or customer service on your CV. Use specific examples that demonstrate your ability to create memorable experiences for customers and work effectively in a team.
Craft a Personalised Cover Letter:Write a cover letter that reflects your passion for the role and the company. Mention why you want to work at Crafted Pubs and how your values align with theirs. Be sure to include any specific experiences that showcase your skills.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Crafted Pubs
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
✨Know the Menu Inside Out
Familiarise yourself with the drinks and food offerings of the company. Be prepared to discuss your favourite items and suggest pairings, as this will demonstrate your knowledge and ability to recommend products to customers.
✨Emphasise Teamwork
Highlight your ability to work well in a team environment. Share stories that showcase your collaborative spirit and how you contribute to a positive atmosphere, as this is crucial in a bar and waiting staff role.
✨Demonstrate Attention to Detail
Discuss your approach to ensuring quality and safety in your work. Provide examples of how you've maintained cleanliness and adhered to legal standards in previous positions, as this is vital for the role.
