At a Glance
- Tasks: Lead a team to ensure smooth operations and customer satisfaction.
- Company: Join a vibrant social network with a focus on memorable experiences.
- Benefits: Enjoy competitive pay, discounts, and mental health support.
- Other info: Flexible shifts and opportunities for career development await you.
- Why this job: Be part of a dynamic team that values your input and growth.
- Qualifications: Must have attention to detail and a positive attitude.
The predicted salary is between 28800 - 42000 £ per year.
- Dept. L4/House: Watermill (Dorking) - 06255
Company Description
Crafted Pubs is a collection of premium pubs that have the individuality, quirk, warmth, and charm of an independent. Our expansion plans are big, and we are looking for the best people to join on us what is set to be an incredible journey filled with plenty of opportunities.
Job Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Qualifications
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Team leader in Dorking employer: Crafted Pubs - BRA_301
Crafted Pubs is an exceptional employer that values individuality and warmth, offering a vibrant work culture where team members can thrive. As a Team Leader, you'll benefit from competitive salaries, extensive training opportunities, and generous discounts at our pubs and hotels, all while being part of a supportive environment that prioritises your well-being and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Team leader in Dorking
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what we stand for will help you align your leadership style with our expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in managing teams during busy shifts. Be ready to share specific examples of how you've successfully led a team under pressure, as this is crucial for the Team Leader role.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with us. Whether it's through networking or during the interview process, showing that you can provide a memorable experience will set you apart.
✨Tip Number 4
Prepare to discuss how you handle conflict and resolve issues. As a Team Leader, you'll need to step in for management, so having strategies ready to share will highlight your readiness for the role.
We think you need these skills to ace Team leader in Dorking
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and qualifications required for the Team Leader position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in leadership roles or customer service. Use bullet points for clarity and include specific achievements that demonstrate your ability to lead a team effectively.
Write a Strong Cover Letter:In your cover letter, express your passion for providing excellent customer service and leading a team. Share specific examples of how you've successfully managed busy shifts or resolved issues in previous roles to showcase your problem-solving skills.
Proofread Your Application:Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Team Leader role.
How to prepare for a job interview at Crafted Pubs - BRA_301
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others.
✨Emphasise Customer Service
Since providing a memorable experience for customers is key, be prepared to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Problem-Solving Skills
The role requires quick thinking and adaptability, especially during busy shifts. Prepare to discuss scenarios where you've effectively resolved issues or adapted to unexpected challenges in a fast-paced environment.
✨Highlight Attention to Detail
Attention to detail is essential in maintaining high standards. Be ready to talk about how you ensure quality in your work, whether it's pouring the perfect pint or maintaining a clean and safe environment.
