At a Glance
- Tasks: Join us as a Housekeeper, ensuring our spaces are clean and welcoming for guests.
- Company: Crafted is a vibrant hotel network focused on wellbeing, nature, and community.
- Benefits: Enjoy a fun work environment, flexible shifts, and opportunities for personal growth.
- Other info: We prioritise low egos and high expectations; everyone contributes to our success.
- Why this job: Be part of a culture that values teamwork, creativity, and making a positive impact.
- Qualifications: Previous cleaning experience is a plus, but a keen eye for detail is essential.
The predicted salary is between 20000 - 28000 £ per year.
We’re not hiring people to fill a seat or add to our headcount. We’re hiring people to craft our culture, ethos and success. This is a big deal for us, and we know it’s a big deal for you: a new role defines how you spend your days, who you spend them with, and what your future looks like.
Together, we’ll shape each other’s entire trajectory. That deserves thoughtfulness, empathy and respect. It’s why this job description is deliberately detailed. We want you to know exactly what you’re stepping into. The challenges, the opportunities, the quirks of the role, and the kind of impact you’ll have.
Us
Crafted is a series of life-friendly hotels and spaces where guests can be themselves and fill up on the good stuff: nature, food, wellbeing, craft, people and play. We hope to open several hotels in the coming years, with our first coming in summer 2025: Crafted at Powdermills, East Sussex.
More specifics will follow as planning and pieces fall into place. So, for now, here’s the sentiment behind Crafted…
It’s easy to get overwhelmed by life. To switch to autopilot and go through the motions. We’re busy but not on the things we love doing, we spend more time on our phone, and we misplace our bounce and spark.
In short, Dr Evil’s stolen our mojo.
We all need a tune up now and again. To escape to somewhere that makes us feel totally at ease. Not so we can step away from life, but so we can come back to it. This is where Crafted comes in.
Our aim is to create a network of connected destinations that people come back to again and again because it’s where they feel good about life. Somewhere to work on life, come together, and connect locally.
You
Crafted’s culture will be inclusive and agile but with ambitious goals and a start-up mentality. We need to execute brilliantly from day one and every team member will contribute wherever they are able.
We’re seeking an exceptional Housekeeper to join our team at Crafted. Reporting to Head Housekeeper, you will play a key role in maintaining the highest standards of cleanliness and presentation throughout guest rooms and public areas. You will help ensure that all guests enjoy a welcoming, comfortable, and beautifully maintained environment during their stay.
That said, as Head Housekeeper, your primary responsibilities will be to:
- Clean and prepare guest rooms, bathrooms, and public areas to the hotel’s high standards.
- Change linens, make beds, replenish guest amenities, and restock supplies.
- Report any maintenance issues or lost property to the relevant department.
- Ensure all cleaning equipment and chemicals are used and stored safely and in accordance with health and safety policies.
- Support laundry duties as required, including collecting, cleaning, and distributing linen.
- Follow daily cleaning schedules and adapt to changes based on occupancy and guest needs.
- Maintain a professional, polite, and helpful manner with guests and colleagues at all times.
- Assist in deep cleaning tasks during quiet periods or scheduled maintenance times.
- Uphold all health, safety, and hygiene standards consistently.
We’re looking for someone with:
- Previous housekeeping or cleaning experience in a hotel or similar environment is preferred but not essential
- A keen eye for detail and a commitment to maintaining a high standard of cleanliness and presentation.
- Good time management and organisational skills.
- Ability to work independently and as part of a team
- Knowledge of health and safety regulations related to housekeeping and guest areas.
- Flexibility to work shifts, including weekends and holidays.
Together
We hire people with personality who have a desire to continuously learn. Each person should bring themselves to work to shape our culture and keep us real, interesting, and original.
To create a comfortable environment for all, guest and staff, we prioritise teamwork over titles: no one’s too important to lend a hand, or to new to have a good opinion. We need low egos but high expectations: people who are humble enough to jump in, and serious about making an impact.
Three values we’ll expect you to live by:
- Enjoy it: it’s still work, but if you’re having fun then so are our guests. It’s ok if you’re humming behind the bar or moving with the music.
- Own it: whoever you are, and whatever your role, someone’s enjoyment is in your hands. Always keep an eye out.
- Improve it: ask for feedback (and don’t be scared of what follows), and be curious. We’ll give you plenty of chances to learn and develop.
Housekeeper in Battle employer: Crafted at Powdermills
At Crafted at Powdermills, we pride ourselves on being an excellent employer that nurtures talent and fosters a supportive work culture. As a Junior Commis Chef, you'll benefit from hands-on training in a dynamic kitchen environment, with ample opportunities for professional growth and development. Our team values collaboration and creativity, ensuring that every member feels valued while contributing to a memorable dining experience in the beautiful setting of East Sussex.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Battle
✨Tip Number 1
Familiarise yourself with the ethos and culture of Crafted. Understanding their focus on creating a welcoming environment will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in housekeeping or similar roles, even if it's informal. Share specific examples of how you maintained cleanliness and contributed to a positive guest experience.
✨Tip Number 3
Demonstrate your flexibility and teamwork skills. Be ready to discuss how you've adapted to changing situations in past roles and how you can contribute to a collaborative environment at Crafted.
✨Tip Number 4
Prepare to discuss your commitment to health and safety standards. Being knowledgeable about these regulations shows that you take your responsibilities seriously and are ready to uphold the hotel's high standards.
We think you need these skills to ace Housekeeper in Battle
Some tips for your application 🫡
Understand the Company Culture:Before applying, take some time to understand Crafted's ethos and values. Reflect on how your personal values align with theirs, as this will help you convey your fit for the role in your application.
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, time management skills, and any previous work in hospitality to show you can meet their high standards.
Craft a Personalised Cover Letter:Write a cover letter that speaks directly to the job description. Mention specific responsibilities from the listing and explain how your skills and experiences make you the perfect candidate for maintaining cleanliness and guest satisfaction.
Showcase Your Soft Skills:In your application, highlight your ability to work both independently and as part of a team. Mention your flexibility and willingness to adapt to changing schedules, as well as your commitment to providing excellent service to guests.
How to prepare for a job interview at Crafted at Powdermills
✨Understand the Company Culture
Before your interview, take some time to research Crafted's culture and ethos. They value thoughtfulness, empathy, and respect, so be prepared to discuss how you align with these values and how you can contribute to their unique environment.
✨Showcase Your Attention to Detail
As a Housekeeper, having a keen eye for detail is crucial. Be ready to provide examples from your past experiences where your attention to cleanliness and presentation made a significant impact on guest satisfaction.
✨Demonstrate Team Spirit
Crafted prioritises teamwork over titles. During the interview, highlight your ability to work collaboratively with others and share instances where you’ve successfully contributed to a team effort in previous roles.
✨Emphasise Your Flexibility
The role requires flexibility in working hours, including weekends and holidays. Be honest about your availability and express your willingness to adapt to the needs of the hotel, showcasing your commitment to providing excellent service.
