At a Glance
- Tasks: Deliver smooth, confident service and engage with guests in a lively atmosphere.
- Company: Crafted is a series of life-friendly hotels focused on wellbeing and connection.
- Benefits: Enjoy a fun work environment, opportunities for learning, and a collaborative team culture.
- Other info: We value teamwork over titles and encourage everyone to contribute their personality.
- Why this job: Join us to shape a unique guest experience while having fun and making an impact.
- Qualifications: Bring warmth, good humour, and a willingness to learn; availability for evenings and weekends is essential.
We’re not hiring people to fill a seat or add to ourheadcount. We’re hiring people to craft our culture, ethos and success. This isa big deal for us, and we know it’s a big deal for you: a new role defines howyou spend your days, who you spend them with, and what your future lookslike.
Together, we’ll shape each other’s entire trajectory.That deserves thoughtfulness, empathy and respect. It’s why this jobdescription is deliberately detailed. We want you to know exactly what you’restepping into. The challenges, the opportunities, the quirks of the role, andthe kind of impact you’ll have.
Us
Crafted is a series of life-friendly hotels and spaceswhere guests can be themselves and fill up on the good stuff: nature, food,wellbeing, craft, people and play. We hope to open several hotels in the comingyears, with our first coming in summer 2025: Crafted at Powdermills, EastSussex.
More specifics will follow as planning and pieces fallinto place. So, for now, here’s the sentiment behind Crafted.
It’s easy to get overwhelmed by life. To switch toautopilot and go through the motions. We’re busy but not on the things we lovedoing, we spend more time on our phone, and we misplace our bounce andspark.
We all need a tune up now and again. To escape tosomewhere that makes us feel totally at ease. Not so we can step away fromlife, but so we can come back to it. This is where Crafted comes in.
Our aim is to create a network of connected destinationsthat people come back to again and again because it’s where they feel goodabout life. Somewhere to work on life, come together, and connect locally.
You
Crafted’s culture will be inclusive and agile but withambitious goals and a start-up mentality. We need to execute brilliantly fromday one and every team member will contribute wherever they are able.
We want service that feels easy, natural and confidentand that starts with our waiters. Whether it’s a pub lunch, a long dinner, or aquick breakfast reset, this role is all about making people feel at home whilekeeping things moving. It’s ideal for someone who enjoys pace, takes pride indoing things properly, and genuinely likes looking after people.
That said, as a Head Host, your primaryresponsibilities will be to:
- Deliversmooth, confident service across the pub and restaurant
- Takeorders, run food and drinks, and support the guest journey from start to finish
- Supportthe team by stepping in wherever needed — running, clearing, resetting
- Engagewith guests with warmth and ease, matching the mood of the space
- Communicateclearly with chefs, runners and managers to keep things flowing
We’re looking for someone with:
- Anatural sense of pace, warmth and good humour
- Confidenceto learn on the job and ask questions
- Attentionto detail and pride in delivering great service
- Availabilityfor evenings, weekends and peak shifts
- Acollaborative approach — happy to muck in and help out across the team
Together
We hire people with personality who have a desire tocontinuously learn. Each person should bring themselves to work to shape ourculture and keep us real, interesting, and original.
To create a comfortable environment for all, guest andstaff, we prioritise teamwork over titles: no one’s too important to lend ahand, or to new to have a good opinion. We need low egos but high expectations:people who are humble enough to jump in, and serious about making an impact.
Three values we’ll expect you to live by:
- Enjoyit: it’s still work, but if you’re having fun then so are our guests. It’sok if you’re humming behind the bar or moving with the music.
- Ownit: whoever you are, and whatever your role, someone’s enjoyment is inyour hands. Always keep an eye out.
- Improveit: ask for feedback (and don’t be scared of what follows), and becurious. We’ll give you plenty of chances to learn and develop.
Note: positive Environmental, Social andGovernance (ESG) principles are integrated across these three values.
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F&B Waiter in Battle employer: Crafted at Powdermills
At Crafted at Powdermills, we pride ourselves on being an excellent employer that nurtures talent and fosters a supportive work culture. As a Junior Commis Chef, you'll benefit from hands-on training in a dynamic kitchen environment, with ample opportunities for professional growth and development. Our team values collaboration and creativity, ensuring that every member feels valued while contributing to a memorable dining experience in the beautiful setting of East Sussex.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Waiter in Battle
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crafted at Powdermills. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crafted at Powdermills
Don't be shy about reaching out to Crafted at Powdermills directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Waiter in Battle
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crafted at Powdermills and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crafted at Powdermills
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
