Joining the digital team of a Leeds-based brand consultancy that works at board level - its client roster runs across household beauty, retail and FMCG names.
For a social specialist, what matters is where social sits here: inside real commercial strategy - brand positioning, growth, exit value - rather than always-on posting for its own sake. The team is built on an insight-led, "knowledge before assumption" approach, treating paid and organic as one joint discipline.
The Role
You'll run the day-to-day across a portfolio of accounts, spanning organic, paid and influencer. You'll be the primary client contact, presenting content plans, performance reports and ideas, and building the kind of trusted relationship that earns you more say over account direction.
On paid, you'll manage activity across Meta, LinkedIn, TikTok and Pinterest, updating creative and tracking KPIs against strategy. You'll brief creative and studio teams, oversee influencer relationships from discovery to fulfilment, and attend external photoshoots. Each month, you'll produce performance analysis with optimisation recommendations, and contribute research and insight to new business. This is the point in client services where you stop supporting delivery and start owning it.
The Package
Enhanced pension
25 days holiday + bank holidays
Regular company socials
Learning and development opportunities
The Person
You're around three years into a client-facing social career, likely in a social, digital or integrated agency. You've spent at least three of those years hands-on in paid platforms: Meta Ads Manager, LinkedIn Campaign Manager, TikTok and Pinterest.
You're comfortable fronting clients in person and online, briefing studios, and reading data to find opportunities. You want your social work tied to commercial outcomes, not volume.
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A more diverse team is a more creative team.
It’s our job to build teams of people, and we’re proud to bring together a global network of diverse talent.
All applicants will be considered without regard to race, nationality, religious persuasion, sexual orientation, sex, marital or parental status, physical ability, gender, or age.
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Social Media Account Manager in Leeds employer: Craft
As a leading digital agency, we pride ourselves on fostering a vibrant work culture that champions innovation, passion, and integrity. Our commitment to employee growth is evident through our supportive environment, where diverse talents collaborate to push creative boundaries. Located in a dynamic city, we offer competitive benefits including generous holiday allowances, private healthcare, and opportunities for professional development, making us an exceptional employer for those seeking meaningful and rewarding careers in digital design.
