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For Companies At a Glance
- Tasks: Manage web-based accounts and ensure project quality and efficiency.
- Company: Craft is a full-service digital agency committed to impactful work and employee care.
- Benefits: Enjoy 25 days holiday, private health insurance, gym access, and summer parties!
- Why this job: Join an award-winning team and make a real impact on client projects.
- Qualifications: Experience in digital projects, especially websites; strong communication and teamwork skills.
- Other info: Diversity is valued; all applicants are welcome regardless of background.
The predicted salary is between 28800 - 42000 £ per year.
What’s on Offer?
- 25 days holiday + bank holidays
- Performance-related bonus scheme
- Friendly and supportive team
- Plenty of learning and development opportunities
The Position
Day to day, you’ll manage and develop large digital accounts, ensuring that projects are delivered on brief, meeting deadlines and budgets with ease, and always guaranteeing customer satisfaction.
Making the most of your solid understanding of the creative process, you’ll interpret client requirements and customer insights to help shape digital and website projects, as well as creative multi-channel campaigns.
Identifying opportunities and spotting challenges, you’ll stay one step ahead at all times, looking to ensure effective and innovative solutions, as well as to win new business.
You’ll utilise your exceptional communication skills to effectively convey information and build great connections, focusing in particular on nurturing lasting relationships with your clients.
What We’re Looking For
With a proactive mindset and collaborative approach, you’ll adapt to each account at hand, with your second-to-none people skills and keen eye for detail.
Organised with a genuine interest in digital and websites, you’re someone with a conceptual understanding of WordPress, plugins, APIs and web architecture. With a strong background working in a client-facing role within an agency, web development or something similar under your belt, you’ll have built up an impeccable set of written and verbal communication skills.
You’ll bring a ton of energy to your work and want to get involved with all the team has to offer. They’re a friendly and supportive bunch, so personality will get you a long way here!
A more diverse team is a more creative team.
It’s our job to build teams of people, and we’re proud to bring together a global network of diverse talent.
All applicants will be considered without regard to race, nationality, religious persuasion, sexual orientation, sex, marital or parental status, physical ability, gender, or age.
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Digital Account Manager employer: Craft
Contact Detail:
Craft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing and account management. Being knowledgeable about current tools and strategies will not only impress your potential employers but also show that you're proactive and passionate about the industry.
✨Tip Number 2
Network with professionals in the digital marketing space, especially those who work at Craft or similar agencies. Attend industry events or join online forums to connect with others, as personal referrals can significantly boost your chances of landing an interview.
✨Tip Number 3
Prepare to discuss specific projects you've worked on, particularly those involving web retainers or client management. Highlighting your experience with successful outcomes will demonstrate your capability and readiness for the role.
✨Tip Number 4
Showcase your people skills during any interactions you have with the company. Whether it's through a phone call or a casual chat, being personable and approachable can set you apart from other candidates who may focus solely on their qualifications.
We think you need these skills to ace Digital Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Digital Account Manager. Familiarise yourself with the key skills required, such as project management, client communication, and digital marketing knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience in digital projects, especially any work related to website management. Emphasise your ability to manage multiple accounts and your success in delivering high-quality results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital marketing and your people skills. Mention specific examples of how you've successfully managed client relationships and contributed to project success in previous roles.
Showcase Relevant Skills: In your application, be sure to mention any experience with SEO, paid advertising, and social media. Highlight how these skills can benefit Craft and their clients, demonstrating your understanding of the digital landscape.
How to prepare for a job interview at Craft
✨Showcase Your Digital Project Experience
Make sure to highlight your previous experience with digital projects, especially any website-related work. Be prepared to discuss specific challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills.
✨Emphasise Your People Skills
As a Digital Account Manager, you'll need to build strong relationships with clients. Share examples of how you've successfully managed client communications in the past, showcasing your ability to listen, understand their needs, and deliver results.
✨Demonstrate Your Adaptability
This role requires juggling multiple tasks and adapting to changing priorities. Prepare to discuss situations where you've had to pivot quickly and how you managed to keep everything on track, ensuring project success.
✨Familiarise Yourself with SEO and Social Media
Since SEO, paid, and social media experience is beneficial for this position, brush up on these topics before your interview. Be ready to discuss how you've applied these strategies in your previous roles and how they can benefit the company.