Project Manager in London

Permanent role Hybrid working at our offices at Bishopsgate London. Reporting into a Senior Project Manager Client Services Team. Please only apply if you are able to work onsite in London and have the right to work in the UK.

Who We Are

We are a creative communications agency with the spirit and passion of a boutique and the rock-like support of the world's biggest advertising network. We explore strange new worlds, seek out new life forms and boldly go where no one has gone before in the dogged pursuit of compelling and impactful work which transforms the brands in our care. Working with us is a little like taking a journey into the unknown – with a massive safety net around you. We encourage an entrepreneurial approach in all that we do and believe that the best ideas can come from anyone – and anywhere. We'll give you the tools and the support you need to build your career and only ask that you bring us your passion, commitment and energy to make a difference.

YOUR ROLE

We are looking for a Project Manager to join our global team. Reporting into a Senior Project Manager, you will oversee end-to-end content production and workflows within a highly automated and AI-enabled environment and manage the projects of a global FMCG, healthcare and beauty product client, handling multiple projects. Working on 360 campaign assets from start to finish, across all channels from digital to ecommerce and POS you will support across administrative tasks, quality assurance and creative excellence tasks. You will be responsible for timings, scope of work, meeting notes and project logistics.

Functions

• Partner with the Business Leadership to develop client relationships and assist with client management and communications, including meeting, scheduling and sharing contact reports and follow ups.
• Coordinate with the producers and creatives of the agency the quality and delivery times of the materials.
• Producing (and following) accurate timing plans, which should be agreed with all parties.
• Communicating client requests and project changes quickly and clearly.
• Coordinating different stakeholders from client and agency teams relevant to project success and to facilitate asset delivery.
• Leverage AI tools and automated workflows to streamline production processes, reduce manual effort, and improve efficiency.
• Maintain adherence to usage rights, licensing, regulatory requirements, and taxonomy standards across all deliverables.
• Ensure all assets are optimized for campaign performance and contribute to measurable brand growth.

REQUIREMENTS

• Solid experience in a production agency, managing digital campaigns.
• Deep knowledge of digital and TV production areas: TV & online video, display, email, commerce and social media campaigns.
• Proactive with a 'can do' attitude and solution focused.
• Well organized and efficient, and a demonstrated attention to detail.
• Able to manage multiple projects/tasks at once.
• Significant experience of MS Office specially PPT.
• Strong knowledge of automated workflows, AI applications in creative production, and digital asset management systems.
• An enthusiastic team player.
• Strong written and verbal communication.
• Portuguese or French as a 3rd language will be a plus.
• C1 Level English (comfortable to hold daily communications via email and phone).
• Results-oriented mindset with a focus on delivering content that drives performance and supports brand objectives.

MINIMUM Requirements To Apply

• Production agency experience in a project management capacity.
• Healthcare, FMCG or similar sector experience will be preferred.
• A thorough understanding of the production process across all types of media.
• Solid communications skills and English skills.

More than just a paycheck…Benefits

• Three 'Time Well Taken' days throughout the year where we switch off collectively with our MWG UK partner agencies.
• A hybrid way of working.
• Access to on-site massages, haircuts and manicures as well as cuddles from furry friends (we're a dog friendly office).
• Free onsite breakfast, snacks and drinks with regular 'Lounge Nights' in the office rooftop social space.
• Monthly agency get togethers focused around moments that matter.
• Lots of tools to help us grow from SPARK (our internal L&D platform) to LinkedIn Learning, as well as external partnerships with NABS and the IPA.
• Your birthday off – because who wants to work on their birthday?
• A Cycle to Work scheme and facilities including showers and hair styling appliances.
• Discounts with partners such as Eataly, Merlin and cinemas as well as access to independent financial advice.

No agencies please, thank you.

Craft is a disability-confident committed employer and will guarantee an interview to any disabled candidate who meets the minimum criteria for the role. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you have a disability, we want everyone to feel at ease when going through our recruitment process. We are working to make our website and processes more accessible, if you encounter any issues and would like this information in an alternative format, or if you need further support with your application, please contact us for any adjustments you may need to perform at your best.