At a Glance
- Tasks: Build strong relationships with partners and manage exciting marketing campaigns.
- Company: Join Craft Gin Club, the UK's leading gin subscription service.
- Benefits: Enjoy flexible hours, 25 days holiday, and team socials.
- Other info: Dynamic startup environment with real career growth opportunities.
- Why this job: Be part of a passionate team creating unforgettable experiences for gin lovers.
- Qualifications: 1-2 years in account management and excellent communication skills.
The predicted salary is between 30000 - 40000 € per year.
About Us
At Craft Gin Club, we’re friendly experts with a spirit for adventure. We’re here to take people on a journey through the wonderful world of quality spirits, the passionate people who craft them, and the hundreds of ways to enjoy them. You may have known us as Craft Gin Club — the UK’s leading gin subscription club — delivering discovery, delight and expertly curated experiences to tens of thousands of members across the UK every month. From rare and exclusive spirits to original cocktails, inspiring stories and unforgettable experiences, we exist to satisfy curiosity and bring people together through great drinks and even better moments. We’re ambitious, creative, fast-moving and collaborative. Above all, we believe work should be engaging, rewarding and enjoyable — just like the experiences we create for our members.
The Role
We’re looking for a proactive, highly organised Partnerships Account Executive to join our Partnerships team here at Craft Gin Club. Every month, our amazing boxes land at the doors of our customers, jam packed with spirits, mixers, treats and our must-read magazine ‘Your Spirit Guide’. The commercial strength and customer satisfaction success of our boxes depends highly on the quality of our partners. These partners benefit from sampling, marketing and insight campaigns, all created in-house by Craft Gin Club. Keeping commercial partners happy and satisfied is crucial to the growth and future success of Craft Gin Club. This role will ensure Craft Gin Club commercial partners have a positive experience when working with us, and they continue to view us as an integral part of their marketing budgets.
What You’ll Be Doing
- Partner relations: developing close working relationships with our box partners and owning the relationship with partners from campaign sign off to completion.
- Campaign development: understanding our partners’ objectives, communicating those objectives internally, and working with teams to develop bespoke campaigns.
- Campaign coordination: managing campaign execution, working with internal teams to ensure campaigns are executed correctly and on deadline to surpass expectations.
- Partner reporting: collect, analyse and synthesise all campaign activity and data in comprehensive campaign reports; and presenting these reports to partners.
- Data/Insight: creating monthly surveys on the Zoho platform ensuring our members can deliver feedback for partners.
- Upselling services: understanding our marketing products suite and which of our offerings would complement partner campaigns; pitching these offerings to our partners.
- Family of Distillers: working closely with our Family of Distillers post campaign, ensuring Craft Gin Club maintains a superb reputation within the drinks industry.
Requirements
What We’re Looking For
- Outstanding account management / client services skills.
- Passionate about delivering a seamless service for partners.
- Excellent organisational skills.
- Confidence in building new and existing relationships.
- KPI and target driven with a need to prove yourself and achieve objectives.
- Time management - able to meet deadlines.
- Ability to work well with internal stakeholders.
- Excellent communication skills, both written and verbal.
- Attention to detail.
- Personable & approachable.
- Proactive and leads with own initiative.
- Ability to hit the ground running and manage multiple projects simultaneously.
Skills & Experience
Essential
- 1-2 years experience in account management role.
- Strong knowledge of commercial partner processes.
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving abilities.
Desirable
- Experience working in a startup environment.
- Passion for food & drink.
Benefits
We’re building a team of curious, passionate and ambitious people who genuinely enjoy what they do. We move quickly, support each other and celebrate wins together. Here’s what you can expect:
- Hybrid working.
- Flexible working hours.
- 25 days holiday, increasing with service (plus bank holidays).
- Real career development opportunities.
- Regular team socials and events.
- Staff discount across our online store.
- Monthly tastings and product experiences.
- A collaborative and inclusive culture where your ideas matter.
Client Success Executive in London employer: Craft Gin Club
At Craft Gin Club, we pride ourselves on fostering a vibrant and inclusive work culture that encourages creativity and collaboration. As a Client Success Executive, you'll enjoy flexible working hours, hybrid options, and ample opportunities for career development while being part of a passionate team that celebrates achievements together. With generous holiday allowances and unique experiences like monthly tastings, working here is not just a job; it's a journey through the exciting world of quality spirits.
StudySmarter Expert Advice🤫
We think this is how you could land Client Success Executive in London
✨Tip Number 1
Get to know the company inside out! Research Craft Gin Club's values, products, and recent campaigns. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to account management and client services. Think about how your past experiences align with what Craft Gin Club is looking for in a Partnerships Account Executive.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your enthusiasm for the role can leave a lasting impression and show that you're genuinely interested in joining the Craft Gin Club team.
We think you need these skills to ace Client Success Executive in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role and the company shine through. We love candidates who are genuinely excited about what we do at Craft Gin Club, so don’t hold back on sharing your passion for quality spirits and customer success!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the job description. We want to see how your background in account management can help us keep our partners happy and engaged.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your achievements stand out, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of our Craft Gin Club family!
How to prepare for a job interview at Craft Gin Club
✨Know Your Partners
Before the interview, research Craft Gin Club's partners and their products. Understanding their objectives and how they align with the club's mission will show your proactive nature and ability to build strong relationships.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple projects or campaigns in the past. Highlight your time management skills and how you ensure deadlines are met while maintaining quality.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since excellent communication is key for this role, consider doing mock interviews with a friend to refine your verbal and written communication skills.
✨Be Data-Driven
Familiarise yourself with basic data analysis concepts. Be ready to discuss how you've used data to inform decisions or improve campaign outcomes in previous roles, as this will demonstrate your analytical abilities.
