At a Glance
- Tasks: Build strong relationships with partners and manage exciting marketing campaigns.
- Company: Join Craft Gin Club, a vibrant team passionate about spirits and customer satisfaction.
- Benefits: Enjoy hybrid working, flexible hours, 25 days holiday, and staff discounts.
- Other info: Collaborative culture with regular socials and opportunities for growth.
- Why this job: Make a real impact in the drinks industry while developing your career.
- Qualifications: 1-2 years in account management and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Role
We’re looking for a proactive, highly organized Partnerships Account Executive to join our Partnerships team here at Craft Gin Club. Every month, our amazing boxes land at the doors of our customers, jam packed with spirits, mixers, treats and our must-read magazine ‘Your Spirit Guide’. The commercial strength and customer satisfaction success of our boxes depends highly on the quality of our partners. These partners benefit from sampling, marketing and insight campaigns, all created in-house by Craft Gin Club. Keeping commercial partners happy and satisfied is crucial to the growth and future success of Craft Gin Club. This role will ensure Craft Gin Club commercial partners have a positive experience when working with us, and they continue to view us as an integral part of their marketing budgets.
What You’ll Be Doing
- Partner relations: developing close working relationships with our box partners and owning the relationship with partners from campaign sign off to completion.
- Campaign development: understanding our partners’ objectives, communicating those objectives internally, and working with teams to develop bespoke campaigns.
- Campaign coordination: managing campaign execution, working with internal teams to ensure campaigns are executed correctly and on deadline to surpass expectations.
- Partner reporting: collect, analyse and synthesise all campaign activity and data in comprehensive campaign reports; and presenting these reports to partners.
- Data/Insight: creating monthly surveys on the Zoho platform ensuring our members can deliver feedback for partners.
- Upselling services: understanding our marketing products suite and which of our offerings would complement partner campaigns; pitching these offerings to our partners.
- Family of Distillers: working closely with our Family of Distillers post campaign, ensuring Craft Gin Club maintains a superb reputation within the drinks industry.
What We’re Looking For
- Outstanding account management / client services skills
- Passionate about delivering a seamless service for partners
- Excellent organisational skills
- Confidence in building new and existing relationships
- KPI and target driven with a need to prove yourself and achieve objectives
- Time management - able to meet deadlines
- Ability to work well with internal stakeholders
- Excellent communication skills, both written and verbal
- Attention to detail
- Personable & approachable
- Proactive and leads with own initiative
- Ability to hit the ground running and manage multiple projects simultaneously
Skills & Experience
- Essential
- 1-2 years experience in account management role
- Strong knowledge of commercial partner processes
- Excellent communication and stakeholder management skills
- Strong analytical and problem‑solving abilities
- Desirable
- Experience working in a startup environment
- Passion for food & drink
Benefits
- Hybrid working
- Flexible working hours
- 25 days holiday, increasing with service (plus bank holidays)
- Real career development opportunities
- Regular team socials and events
- Staff discount across our online store
- Monthly tastings and product experiences
- A collaborative and inclusive culture where your ideas matter
Client Success Executive employer: Craft Gin Club
Craft Gin Club is an exceptional employer that fosters a collaborative and inclusive culture, where your ideas truly matter. With flexible working hours, hybrid options, and real career development opportunities, employees can thrive both personally and professionally. The vibrant atmosphere is complemented by regular team socials, monthly tastings, and a generous holiday allowance, making it a rewarding place to work for those passionate about the food and drink industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Success Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential partners on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its partners. Understand their objectives and think about how you can contribute to their success. This shows you're proactive and genuinely interested!
✨Tip Number 3
Showcase your organisational skills during interviews. Share examples of how you've managed multiple projects or campaigns successfully. This will highlight your ability to hit the ground running!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our awesome team at Craft Gin Club!
We think you need these skills to ace Client Success Executive
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working with our partners and contributing to their success.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your account management prowess!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will reflect your organisational skills, which are key for this role!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Craft Gin Club
✨Know Your Partners
Before the interview, do your homework on Craft Gin Club's partners. Understand their products and how they fit into the overall customer experience. This will show that you're proactive and genuinely interested in building those relationships.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed multiple projects or campaigns in the past. Highlight your time management strategies and how you ensure deadlines are met without compromising quality.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since excellent communication is key for this role, consider doing mock interviews with a friend to refine your verbal skills and ensure you can convey your ideas succinctly.
✨Demonstrate Analytical Thinking
Prepare to discuss how you've used data to inform decisions in previous roles. Bring examples of reports or insights you've created and be ready to explain how they impacted partner relationships or campaign success.
