At a Glance
- Tasks: Support marketing, membership activities, and coordinate with industry supporters.
- Company: Join the Craft Bakers Association, a historic trade association for independent bakers.
- Benefits: Gain valuable experience in marketing and administration while working in a supportive environment.
- Other info: Opportunity to learn and develop in a dynamic, friendly team.
- Why this job: Be part of a team that helps bakers thrive and grow their businesses.
- Qualifications: Organisational skills, communication confidence, and familiarity with social media and CRM tools.
The predicted salary is between 25000 - 32000 £ per year.
The Craft Bakers Association (CBA), founded in 1887, is a long-established trade association supporting independent craft bakers across the High Street. CBA provides members with essential business services, including expert employment law guidance, health and safety advice, and regular industry updates. The association also offers training for bakery owners and staff, networking opportunities. As a vital business partner, CBA is committed to helping members run their bakeries efficiently and sustainably while staying informed about sector developments.
About the role
The Craft Bakers Association is looking for support in the day-to-day administration of industry supporter, sales and marketing, and membership activity across the Association. This is a varied role that combines marketing and sales, administration, and relationship support. Working closely with the Marketing and Communications and Head of Membership, the postholder will help support industry supporters, working with them on their packages, leading meetings, following up with their membership enquiries, renewals, and scheduling promotional activity linked to supporter packages.
Main responsibilities:
- Industry supporter coordination and relationship support: Manage day-to-day contact with Industry Supporters, onboard new Industry Supporters with package briefs and promotional opportunities, respond to supporter enquiries, maintain up-to-date records of Industry supporter contacts, support the renewal process for existing supporters.
- Supporter marketing and promotional activity: Coordinate the delivery of supporter benefits, arrange and schedule supporter promotions, upload and update supporter-related content across WordPress, Mailchimp, and social media platforms, prepare and schedule supporter content.
- Membership administration: Add to database leads from social media outreach campaigns, support Marketing and Communications to communicate the benefits of membership, record member and prospect feedback.
- Business Day and event support: Support commercial activity linked to Business Day, help coordinate supporter and sponsor benefits, assist with exhibitor and sponsor administration.
- Administration, CRM and reporting: Maintain accurate records of Industry Supporter contacts, support reporting on supporter renewals, provide general administrative support as required by the CEO.
Person specification:
- Essential: Experience in an administrative, customer service, sales support, events or coordination role, good organisational skills, good written and verbal communication skills, confidence communicating by email and phone, ability to manage multiple tasks and deadlines, comfortable using Microsoft Office and CRM systems.
- Desirable: Experience of following up enquiries, experience of coordinating marketing or event activity, interest in the bakery, food, hospitality or membership sector.
Skills and attributes:
- Organised and reliable
- Friendly and professional in dealing with external contacts
- Confident making follow-up calls and sending emails
- Good attention to detail
- Able to juggle different tasks and keep activity moving
- Positive, practical and willing to get stuck in
- Comfortable supporting both administrative and outward-facing work
Marketing and Membership Administrator employer: Craft Bakers Association
The Craft Bakers Association (CBA) is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. With a strong commitment to employee development, CBA provides training opportunities and encourages professional growth while fostering a supportive culture that values each team member's contributions. Located in a vibrant community, employees enjoy the unique advantage of engaging with industry leaders and participating in events that enhance their skills and networks.
