Ambitious, independent and built to deliver more than the ordinary, this digital agency partners with organisations who want to genuinely transform how they connect with their audiences. With a team of diversely talented people working across web design development, CRM, mobile apps, cloud services and digital transformation, they’re driven by three values they shaped together: innovation, passion and integrity.
The Role
You’ll own the quality, direction and consistency of everything the Experience Design team produces – from visual and UI work through to research, journeys and interaction design.
Leading an established multidisciplinary team your job is to raise the ceiling: to make sure design intent holds all the way through to delivery.
You’re expected to give credible direction across both creative and UX without being hands‑on in every specialism.
The Package
- £50,000–£60,000
- Hybrid working
- 25 days holiday, plus your birthday, plus the option to buy up to five more
- 5% employer pension on top of salary
- Private healthcare, gym subsidy, railcard scheme
The Person
An experienced design leader from an agency background – You’ve managed multidisciplinary teams across both creative and UX. You’re credible with senior stakeholders: leading Discovery, presenting to boards, contributing to pitches, and comfortable with the commercial realities of scoping and estimating. You know Figma, and design systems well, and you’re already experimenting with AI tooling in your practice.
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Head of Digital Design in Manchester employer: Craft Agency Ltd
As a Manchester-born streetwear and lifestyle brand, we pride ourselves on our vibrant work culture that fosters creativity and collaboration. Our founder-led approach ensures that every team member has a voice in shaping the brand's future, while our commitment to employee growth is reflected in flexible working hours and performance-related bonuses. Join us to be part of a dynamic team where your contributions directly impact our exciting journey towards becoming a leading brand in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital Design in Manchester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Craft Agency Ltd are looking for when hiring for a Head of Digital Design.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Craft Agency Ltd for the Head of Digital Design, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Craft Agency Ltd as a Head of Digital Design, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Craft Agency Ltd’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Digital Design.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Craft Agency Ltd, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Craft Agency Ltd's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Craft Agency Ltd. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Craft Agency Ltd
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Craft Agency Ltd uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Craft Agency Ltd. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
