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- Tasks: Assist guests and manage bookings while providing top-notch customer service.
- Company: Join the friendly team at Crabtree & Crabtree in Kelso.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Must be available to work weekends every three weeks.
- Why this job: Enhance guest experiences and be part of a dynamic hospitality team.
- Qualifications: Strong communication, IT skills, and attention to detail required.
The predicted salary is between 25000 - 32000 £ per year.
Crabtree & Crabtree is seeking a full-time Property Consultant in Kelso. The role requires a well-organized individual with excellent communication and IT skills.
Responsibilities include:
- Processing bookings
- Assisting guests
- Managing customer queries
Ideal candidates will possess strong attention to detail and the ability to multitask in a fast-paced setting. Must be willing to work weekends every three weeks. Join our friendly team to enhance the guest experience with first-class service.
Guest Experience & Booking Specialist employer: Crabtree & Crabtree
Contact Detail:
Crabtree & Crabtree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Booking Specialist
✨Tip Number 1
Make sure to research Crabtree & Crabtree before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in enhancing the guest experience.
✨Tip Number 2
Practice your communication skills! Since this role involves assisting guests and managing queries, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Show off your multitasking abilities during the interview. Think of examples from your past experiences where you successfully juggled multiple tasks, especially in a fast-paced environment, to demonstrate that you can handle the demands of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our friendly team.
We think you need these skills to ace Guest Experience & Booking Specialist
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about assisting guests and managing queries, make sure your written application highlights your communication skills. Use clear and friendly language to demonstrate how you can enhance the guest experience.
Be Organised in Your Approach: We love a well-organised application! Structure your CV and cover letter neatly, making it easy for us to see your relevant experience and skills. A tidy application reflects your ability to manage bookings and multitask effectively.
Attention to Detail is Key: In a fast-paced environment like ours, attention to detail is crucial. Make sure to proofread your application for any typos or errors. This shows us that you take pride in your work and are ready to handle customer queries with precision.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values!
How to prepare for a job interview at Crabtree & Crabtree
✨Know the Company Inside Out
Before your interview, take some time to research Crabtree & Crabtree. Understand their values, mission, and what sets them apart in the property consultancy market. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Communication Skills
As a Guest Experience & Booking Specialist, communication is key. Prepare examples of how you've effectively handled customer queries or resolved issues in the past. Practising clear and concise responses will demonstrate your ability to communicate well under pressure.
✨Highlight Your Organisational Skills
Given the fast-paced nature of the role, it's crucial to showcase your organisational abilities. Think of specific instances where you've successfully managed multiple tasks or bookings simultaneously. This will reassure the interviewers that you can handle the demands of the job.
✨Be Ready for Weekend Work Questions
Since the role requires weekend work every three weeks, be prepared to discuss your availability and willingness to work during these times. Showing that you're flexible and committed to contributing to the team will leave a positive impression.