At a Glance
- Tasks: Lead a passionate team to create unforgettable guest experiences in a stunning British pub.
- Company: Join The Crab and Boar, an award-winning pub known for its vibrant culture.
- Benefits: Enjoy flexible working, career growth, discounts, and wellbeing support.
- Other info: Be part of a culture where everyone belongs and is encouraged to be themselves.
- Why this job: Make a real impact in hospitality while working in beautiful locations with great teams.
- Qualifications: Experience in hospitality leadership and a passion for exceptional customer service.
The predicted salary is between 38250 - 46750 £ per year.
The Crab and Boar is a beautiful British pub with rooms in the heart of West Berkshire. Whether you’re catching up with friends in our cosy bar, enjoying a delicious Sunday roast, or relaxing in our beer garden – The Crab & Boar is a stunning rural retreat for all occasions. We pride ourselves on using the finest locally sourced and seasonal ingredients on our menus, championing the suppliers and producers we work with, and celebrating the seasons. Behind the bar it’s all about cracking cask ale, craft beer and cider, a great wine list, and classic cocktails.
Are you passionate about hospitality and ready to take the next step in your career? We’re looking for a passionate General Manager to help lead our team, deliver exceptional customer service, and support the smooth running of our venue. If you’re a people-focused leader with a flair for creating unforgettable guest experiences, we want to hear from you!
What You'll Be Doing:
- Leading and inspiring your team to create exceptional guest experiences and a thriving pub culture.
- Taking full ownership of the business, driving performance across food, drink, rooms and service.
- Coaching and developing future talent, creating opportunities for your team to grow and succeed.
- Building a high-performing, engaged team that brings energy and passion to every shift.
- Driving sales, profitability and operational excellence while maintaining our high hospitality standards.
- Being the face of the business within the local community and creating reasons for guests to keep coming back.
- Ensuring outstanding standards across all areas of the pub, from service and cleanliness to compliance and people management.
What’s In It For You?
- Flexible Working – We understand the importance of work/life balance and offer flexibility to help you make work fit around your lifestyle.
- Award-Winning Culture – Join one of The Sunday Times Best Places to Work 2025, winners of The Publican Awards Best Pub Employer 501+ 2026, and recognised nationally for our industry-leading training and development programmes.
- Benefits Bar – Access discounts, cashback, and perks across major retailers, holidays, groceries, days out, and more.
- Career Growth & Development – From structured training plans to development opportunities across the business, we’ll support you in building a long-term career in hospitality.
- Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.
- Annual Awards Night: Be recognised and celebrated through our annual Bar Raiser Ball awards, dedicated to recognising the incredible work our teams do.
- Extra Time Off – Enjoy an extra day of holiday on your birthday, plus the option to purchase additional holiday throughout the year.
- Team Discounts – Enjoy 30% off across Butcombe Pubs & Inns and 50% off food whilst on shift.
- Wellbeing Support – We’re proud ambassadors of The Burnt Chef Project and provide access to a 24/7 Employee Assistance Programme to support your wellbeing.
- Beautiful Locations & Great Teams – Work in stunning pubs and bars alongside passionate people who genuinely care about delivering amazing experiences.
Why Join Butcombe Group?
We believe hospitality is at its best when people can be themselves. That’s why we’ve created a culture where everyone belongs, a place where you’re encouraged to just be you. We work From the Heart, Set the Bar High, Raise the Spirits, and create experiences that genuinely become the Talk of the Town.
General Manager employer: Crab & Boar
Crab & Boar offers a vibrant work environment in the hospitality sector, focusing on exceptional customer service and memorable guest experiences. The company values locally sourced ingredients and seasonal menus, providing staff with opportunities to engage with suppliers and enhance their culinary knowledge. Employees can expect a supportive team atmosphere and the chance to grow within a passionate and dedicated workforce.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crab & Boar. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crab & Boar
Don't be shy about reaching out to Crab & Boar directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crab & Boar and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crab & Boar
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
