CRA Consulting is seeking an Operations Manager to lead a Serious Injury function in Wakefield, West Yorkshire. The role is hybrid, with a substantial operation of 150+ FTE, focused on performance, customer service and continuous improvement.
You will own key metrics, drive efficiency and coach Team Leaders to deliver high-quality client outcomes. The position reports to the Director of Legal Services Operations and carries a £50,000–£70,000 DOE salary, with senior leadership exposure and
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Senior Ops Leader – Serious Injury (Hybrid, 150+ FTE) employer: CRA Legal
CRA Consulting is an exceptional employer, offering a dynamic work environment in Leeds that promotes both professional growth and personal well-being. With a hybrid working model, competitive salary, and a strong emphasis on employee development, you will thrive in a culture that values quality and autonomy while managing a diverse caseload of claims. Join us to be part of a supportive team where your contributions are recognised and rewarded.
