At a Glance
- Tasks: Manage RTA personal injury claims and provide top-notch legal advice to clients.
- Company: Leading legal services team focused on client care and collaboration.
- Benefits: Competitive salary, annual bonus, flexible working, and generous leave.
- Other info: Hybrid working model for better work-life balance and career growth.
- Why this job: Make a real difference in clients' lives while developing your legal expertise.
- Qualifications: Experience with RTA claims and strong communication skills required.
The predicted salary is between 26000 - 30000 £ per year.
A leading legal services team is looking for an experienced RTA Litigation Claims Handler to join their growing team. This is an opportunity to work within a collaborative, customer-focused environment where you'll support clients through challenging situations by providing high-quality legal guidance and exceptional service. You'll join a dedicated legal team that combines technical expertise with a strong focus on client care. With access to comprehensive training, technology, and support, you'll be equipped to manage a varied caseload and deliver the best possible outcomes for customers.
The role involves managing a mixed caseload of litigated and non-litigated RTA claims, including OIC and MOJ/Fast Track claimant matters, from initial instruction through to resolution. You'll be responsible for delivering accurate legal advice, maintaining excellent client relationships, and ensuring claims are progressed efficiently in line with regulatory requirements, internal processes, and service standards.
Key responsibilities:
- Manage a caseload of RTA personal injury claims through the full lifecycle
- Handle both litigated and non-litigated OIC and MOJ/Fast Track claims
- Provide clear, accurate legal advice and guidance to clients
- Deliver a high standard of customer service throughout the claims journey
- Work towards individual and team performance objectives
- Ensure compliance with relevant procedures, service level agreements, and quality standards
- Contribute to continuous improvement initiatives and support the ongoing development of the wider team
- Maintain a professional approach and represent the values of the organisation
About you:
We're looking for someone with experience handling RTA personal injury claims, ideally gained within a legal services, insurance, or similar environment. You'll ideally have:
- Previous experience managing OIC and Fast Track RTA claims
- Knowledge of the MOJ portal, OIC processes, Pre-Action Protocols, and Civil Procedure Rules for low-value personal injury claims
- Strong client communication skills with the ability to build trusted relationships
- A proactive approach with the ability to work towards targets
- Excellent organisation skills and attention to detail
- The ability to manage competing priorities and work effectively under pressure
What's on offer:
Alongside a competitive salary, you'll receive a comprehensive benefits package including:
- Employer pension contribution
- Annual bonus opportunity
- Insurance and lifestyle discounts
- Generous annual leave allowance
- Flexible benefits including optional health and dental cover
- Share scheme options
- Employee discounts and cashback offers
- Additional wellbeing and lifestyle benefits
Working arrangements:
This role operates on a hybrid basis, combining office and home working to support collaboration, flexibility, and work-life balance. Team members typically spend around two days per week in the office, depending on business needs.
RTA Claims Handler in Leeds employer: CRA Legal
Join a leading legal services team in Leeds as an RTA Claims Handler, where you'll thrive in a collaborative and customer-focused environment. With a strong emphasis on employee growth, you will benefit from comprehensive training, flexible hybrid working arrangements, and a generous benefits package that includes an annual bonus, pension contributions, and wellness initiatives. This role not only offers competitive remuneration but also the opportunity to make a meaningful impact by supporting clients through challenging situations with high-quality legal guidance.
StudySmarter Expert Advice🤫
We think this is how you could land RTA Claims Handler in Leeds
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including CRA Legal, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace RTA Claims Handler in Leeds
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at CRA Legal, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in CRA Legal and the specific role of RTA Claims Handler. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for CRA Legal’s culture!
How to prepare for a job interview at CRA Legal
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at CRA Legal.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at CRA Legal.
