At a Glance
- Tasks: Provide housing advice and support to prevent homelessness and manage caseloads.
- Company: Civic Recruitment Limited, dedicated to community and social services.
- Benefits: Full-time contract with opportunities for professional growth and community impact.
- Why this job: Make a real difference in people's lives by preventing homelessness.
- Qualifications: Experience in housing advice and strong knowledge of relevant legislation.
- Other info: Dynamic role with collaboration across various departments and agencies.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The Housing Advice & Homeless Prevention Officer is responsible for delivering proactive housing advice and support to individuals and households at risk of homelessness. The role includes managing a caseload focused on preventing homelessness, identifying housing solutions, and working collaboratively with internal departments and external partners to deliver sustainable housing outcomes. The post holder will ensure compliance with relevant legislation, policies, and strategies while delivering highâquality, customerâfocused services.
Key Duties/Accountabilities
- Provide detailed housing advice and options to prevent homelessness, including support with welfare benefits and Discretionary Housing Payments.
- Carry out statutory homelessness assessments in line with Part VII of the Housing Act 1996.
- Develop tailored housing plans and manage caseloads to achieve timely prevention and relief outcomes.
- Build effective working relationships with private landlords, letting agents, and housing associations to secure accommodation.
- Liaise with Adult Social Care, Children's Services, and external agencies to provide joinedâup support.
- Identify safeguarding concerns and initiate appropriate safeguarding procedures.
- Maintain accurate records and case notes in line with service procedures and legal requirements.
- Contribute to policy development, service improvement projects, and strategy implementation.
Skills/Experience
- Experience in housing advice, homelessness prevention, or statutory homelessness casework.
- Strong working knowledge of the Housing Act 1996 (Part VI & VII), Homelessness Reduction Act 2017, and related legislation and codes of guidance.
- Experience of working in a customerâfacing role with individuals in crisis or with complex needs.
- Proven ability to manage a caseload and meet performance targets and statutory deadlines.
- Skilled in negotiation, conflict resolution, and working under pressure.
- Strong ICT and case management system skills, with the ability to analyse and input data accurately.
- Knowledge of welfare benefits, safeguarding procedures, and housing allocations policies.
Additional Information
- Must be able to travel for home visits and attend meetings across the Borough and outside as needed.
Housing Advice And Homeless Prevention Officer in London employer: CRA GROUP RECRUITMENT AND PAYROLL LTD
Contact Detail:
CRA GROUP RECRUITMENT AND PAYROLL LTD Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Housing Advice And Homeless Prevention Officer in London
â¨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
â¨Tip Number 2
Prepare for interviews by researching the latest trends in housing advice and homelessness prevention. Be ready to discuss how your experience aligns with the role and share examples of how you've made a difference in similar situations.
â¨Tip Number 3
Donât just apply anywhere; focus on organisations that resonate with your values. Use our website to find roles that excite you and match your skills. Tailor your approach to show why youâre the perfect fit for their team.
â¨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why youâre the best candidate.
We think you need these skills to ace Housing Advice And Homeless Prevention Officer in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Advice and Homeless Prevention Officer role. Highlight your relevant experience in housing advice and your understanding of the Housing Act 1996. We want to see how your skills match what we're looking for!
Showcase Your Skills: Donât just list your skills; demonstrate them! Use specific examples from your past work where youâve successfully managed a caseload or helped individuals in crisis. This will help us see how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your key points stand out. We appreciate straightforward communication, especially when it comes to complex issues like homelessness.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets to us quickly and efficiently. Plus, youâll find all the details you need about the role and our company!
How to prepare for a job interview at CRA GROUP RECRUITMENT AND PAYROLL LTD
â¨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the framework within which you'll be working.
â¨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed a caseload or provided housing advice. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
â¨Demonstrate Your People Skills
This role involves working with individuals in crisis, so be ready to discuss how you've handled difficult situations in the past. Highlight your negotiation and conflict resolution skills, as well as your ability to build relationships with various stakeholders.
â¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about the team dynamics, the challenges they face in homelessness prevention, or how success is measured in this role. It shows your genuine interest and helps you assess if it's the right fit for you.
