Digital Communications Officer in London

Digital Communications Officer in London

London Full-Time 500 - 1500 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Create engaging digital content and manage social media for a high-profile campaign.
  • Company: Join the London Borough of Islington, making a difference in your community.
  • Benefits: Flexible work style with a mix of remote and onsite days.
  • Why this job: Be part of a creative team that brings local government services to life.
  • Qualifications: Experience in digital communications and strong video storytelling skills required.
  • Other info: Fast-paced environment with opportunities to grow your skills and impact.

The predicted salary is between 500 - 1500 £ per month.

3 months contract with a Local Authority

The London Borough of Islington is seeking a creative and confident Digital Communications Officer (PO2) to support delivery of the high-profile ‘Making it Happen’ campaign. The role focuses on producing engaging, accessible short-form video and digital content that brings frontline council services to life and demonstrates how the council delivers for its residents. Working within the Communications and Campaigns service, the postholder will plan, create, publish and evaluate content across digital channels including social media, email, and the council website. This is a fast-paced, collaborative role requiring strong storytelling skills, excellent technical capability, and a sound understanding of digital best practice within a local government context.

Key Duties/Accountabilities:

  • Plan, deliver and evaluate digital communications campaigns aligned to the council’s Strategic Plan.
  • Create attention-grabbing short-form video content, including planning, filming, editing and publishing.
  • Translate campaign briefs into compelling, story-led digital content that reflects the council’s brand and values.
  • Manage and develop the council’s digital channels, including social media, email marketing, website and intranet.
  • Work collaboratively with communications colleagues, campaign leads and services on major and high-profile projects.
  • Track, analyse and report on digital performance, recommending improvements to optimise reach and engagement.
  • Ensure all digital content meets accessibility standards and complies with GDPR.
  • Respond to digital enquiries in a timely way to protect the council’s reputation.
  • Support integrated campaign planning across services and stakeholders.
  • Provide expert digital communications advice and guidance to officers and colleagues.
  • Attend site visits, meetings and events (including occasional evenings/weekends, with TOIL).

Skills/Experience:

  • Proven experience delivering digital communications across social media, email marketing, websites and intranets.
  • Demonstrable experience running successful digital communications campaigns.
  • Strong video storytelling skills, including filming and editing (essential experience with Adobe Premiere Pro).
  • Excellent understanding of social media best practice, trends and platform optimisation.
  • Knowledge of accessibility requirements and digital compliance, including GDPR.
  • Experience evaluating digital performance using analytics and insight.
  • Ability to simplify complex information into engaging, accessible content.
  • Strong stakeholder management skills and experience working collaboratively.
  • Ability to manage multiple projects, deadlines and competing priorities.
  • Interest in local government and experience working in a political environment.

Additional Information:

  • Location: Town Hall, Islington.
  • Workstyle: Roaming – minimum 2 days per week onsite.

Digital Communications Officer in London employer: CRA GROUP RECRUITMENT AND PAYROLL LTD

The London Borough of Islington is an excellent employer, offering a dynamic work environment where creativity and collaboration thrive. As a Digital Communications Officer, you will have the opportunity to make a meaningful impact through engaging digital content that showcases vital council services, all while benefiting from professional growth opportunities and a supportive team culture. Located in the heart of Islington, the role provides a unique chance to contribute to high-profile campaigns that directly benefit the local community.
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Contact Detail:

CRA GROUP RECRUITMENT AND PAYROLL LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Communications Officer in London

✨Tip Number 1

Get your networking game on! Reach out to people in the local government or digital communications field. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have a lead on that perfect Digital Communications Officer role!

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your best video content and digital campaigns. Make sure it highlights your storytelling abilities and technical skills. When you apply through our website, include a link to your portfolio so potential employers can see what you can do!

✨Tip Number 3

Stay updated on trends! Follow industry news and social media trends related to digital communications. This will not only help you in interviews but also show that you're passionate about the field. Plus, it’ll give you fresh ideas for your own content!

✨Tip Number 4

Practice makes perfect! Prepare for interviews by rehearsing answers to common questions about digital communications and local government. Use the STAR method (Situation, Task, Action, Result) to structure your responses. And remember, we’re here to support you every step of the way!

We think you need these skills to ace Digital Communications Officer in London

Digital Communications
Video Storytelling
Filming
Editing
Adobe Premiere Pro
Social Media Management
Email Marketing
Website Management
Digital Campaign Evaluation
Analytics and Insight
Accessibility Standards
GDPR Compliance
Stakeholder Management
Project Management
Content Simplification

Some tips for your application 🫡

Show Off Your Storytelling Skills: Make sure to highlight your video storytelling skills in your application. We want to see how you can turn complex information into engaging content that resonates with the audience. Share examples of your past work that demonstrate your creativity and technical prowess!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key duties and skills mentioned in the job description. We love seeing candidates who understand our mission and can align their experience with what we’re looking for.

Be Data-Driven: Since this role involves evaluating digital performance, it’s important to mention any experience you have with analytics. We want to know how you've used data to improve campaigns in the past. Show us that you can track, analyse, and report on digital performance effectively!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, it shows you’re proactive and keen to join our team at StudySmarter!

How to prepare for a job interview at CRA GROUP RECRUITMENT AND PAYROLL LTD

✨Know Your Digital Stuff

Make sure you brush up on your knowledge of digital communications, especially around social media and email marketing. Be ready to discuss specific campaigns you've worked on and how you measured their success. This will show that you understand the role and can hit the ground running.

✨Show Off Your Storytelling Skills

Prepare to showcase your video storytelling abilities. Bring examples of short-form videos you've created, and be ready to explain your creative process from planning to editing. Highlight your experience with Adobe Premiere Pro, as this is essential for the role.

✨Understand Accessibility and Compliance

Familiarise yourself with accessibility standards and GDPR compliance. Be prepared to discuss how you've ensured your digital content meets these requirements in past projects. This shows that you take your responsibilities seriously and care about the audience's experience.

✨Collaborate Like a Pro

Since this role involves working closely with various teams, think of examples where you've successfully collaborated on projects. Highlight your stakeholder management skills and how you’ve navigated competing priorities. This will demonstrate your ability to thrive in a fast-paced environment.

Digital Communications Officer in London
CRA GROUP RECRUITMENT AND PAYROLL LTD
Location: London
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