Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help prevent homelessness and manage housing solutions with a focus on community support.
- Company: Civic Recruitment Limited, dedicated to enhancing housing services.
- Benefits: Bi-weekly pay, professional development, and a chance to make a real difference.
- Why this job: Join a mission-driven team and impact lives through effective housing solutions.
- Qualifications: Understanding of housing legislation and experience in managing caseloads.
- Other info: Dynamic role with opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
2 Months Contract with a Local Authority
Summary: This role is pivotal in ensuring the effective delivery of the Housing Solutions Service, aligning with legislative and statutory guidelines. The position involves providing high-quality advice to prevent homelessness, managing caseloads, and ensuring compliance with housing policies. The role requires collaboration with internal and external partners to enhance service delivery and support community cohesion, diversity, and social inclusion. Embracing digital tools and new working practices is essential to improve customer service and streamline processes.
Responsibilities:
- Collaborate with managers and colleagues to define outcomes, set targets, and monitor performance.
- Support operational plans to optimize resource use within teams.
- Build strong partnerships to deliver services efficiently and focus on outcomes.
- Use new technologies to adopt modern working practices and improve customer service.
- Ensure effective delivery of the Housing Solutions Service in line with relevant legislation and guidance.
- Provide advice and assistance to prevent homelessness and manage homelessness investigations.
- Manage a caseload of applicants, ensuring timely action and compliance with statutory timescales.
- Participate in a duty rota system for emergency accommodation placements.
- Make decisions on homelessness applications and refer cases for temporary accommodation.
- Ensure accommodation is provided to qualifying homeless applicants.
- Complete licence agreements with residents, ensuring property compliance and rent account setup.
- Undertake discharge of duty on applications and liaise with relevant teams for evictions.
- Identify and raise safeguarding alerts and refer residents to support services.
- Respond to enquiries related to Housing Act 1996 Part VII applications.
- Conduct home visits to verify applicant circumstances.
- Meet and exceed performance targets and submit performance statistics.
- Assist in identifying and implementing best practices and innovations.
- Work with the legal team on prosecution cases and contribute to local representation services.
- Maintain up-to-date knowledge of case law, statute, and policy.
- Collaborate with the Housing Supply team and private landlords to prevent homelessness.
- Support the Housing Access Team in reviewing temporary accommodation placements.
- Contribute to the preparation and review of the annual Team Plan and performance targets.
Requirements:
- Strong understanding of housing legislation, statutory guidance, and local authority agreements.
- Experience in managing caseloads and providing high-quality advice on housing issues.
- Ability to build effective partnerships with internal and external stakeholders.
- Proficiency in using digital tools and adopting modern working practices.
- Excellent communication skills for responding to enquiries and conducting home visits.
- Ability to identify trends in homelessness and contribute to service improvements.
- Knowledge of safeguarding procedures and experience in multi-agency collaboration.
- Familiarity with case law, statute, and policy related to homelessness and housing issues.
Housing Solutions Officer in Kingston employer: CRA GROUP RECRUITMENT AND PAYROLL LTD
Contact Detail:
CRA GROUP RECRUITMENT AND PAYROLL LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officer in Kingston
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the latest trends in housing legislation and local authority practices. Show us you’re not just knowledgeable but passionate about making a difference in the community.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Housing Solutions Officer. We want to hear how you can contribute to preventing homelessness and improving service delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Solutions Officer in Kingston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Solutions Officer role. Highlight your experience with housing legislation and managing caseloads, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since this role involves a lot of interaction with stakeholders, it's crucial to demonstrate your excellent communication skills. Use examples from your past experiences where you've effectively communicated complex information or resolved issues.
Highlight Your Digital Savvy: We love candidates who embrace new technologies! Mention any digital tools or software you've used in previous roles that helped improve service delivery or streamline processes. This will show us you're ready to adapt to modern working practices.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at CRA GROUP RECRUITMENT AND PAYROLL LTD
✨Know Your Housing Legislation
Make sure you brush up on the key housing legislation and statutory guidance relevant to the role. Being able to discuss these confidently will show that you’re not just familiar with the basics, but that you understand the nuances of the law and how it applies to real-life situations.
✨Showcase Your Caseload Management Skills
Prepare examples from your past experiences where you've successfully managed caseloads. Highlight how you prioritised tasks, met deadlines, and ensured compliance with statutory timescales. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Emphasise Collaboration and Partnerships
Think of specific instances where you’ve built strong partnerships with internal and external stakeholders. Be ready to discuss how these collaborations improved service delivery or community outcomes. This will illustrate your teamwork skills and your commitment to enhancing community cohesion.
✨Be Tech-Savvy
Since the role involves using digital tools to improve customer service, be prepared to talk about your experience with technology in a professional setting. Share examples of how you’ve embraced new working practices to streamline processes or enhance service delivery.
