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- Tasks: Provide housing advice and support to prevent homelessness and manage caseloads.
- Company: Civic Recruitment Limited, dedicated to community and social services.
- Benefits: Gain valuable experience in a meaningful role with potential for career growth.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Experience in housing advice or casework, strong communication skills required.
- Other info: Opportunity to work collaboratively with various agencies and develop essential skills.
The predicted salary is between 36000 - 60000 £ per year.
The Housing Advice & Homeless Prevention Officer is responsible for delivering proactive housing advice and support to individuals and households at risk of homelessness. The role includes managing a caseload focused on preventing homelessness, identifying housing solutions, and working collaboratively with internal departments and external partners to deliver sustainable housing outcomes. The post holder will ensure compliance with relevant legislation, policies, and strategies while delivering high‑quality, customer‑focused services.
Key Duties/Accountabilities
- Provide detailed housing advice and options to prevent homelessness, including support with welfare benefits and Discretionary Housing Payments.
- Carry out statutory homelessness assessments in line with Part VII of the Housing Act 1996.
- Develop tailored housing plans and manage caseloads to achieve timely prevention and relief outcomes.
- Build effective working relationships with private landlords, letting agents, and housing associations to secure accommodation.
- Liaise with Adult Social Care, Children’s Services, and external agencies to provide joined‑up support.
- Identify safeguarding concerns and initiate appropriate safeguarding procedures.
- Maintain accurate records and case notes in line with service procedures and legal requirements.
- Contribute to policy development, service improvement projects, and strategy implementation.
Skills/Experience
- Experience in housing advice, homelessness prevention, or statutory homelessness casework.
- Strong working knowledge of the Housing Act 1996 (Part VI & VII), Homelessness Reduction Act 2017, and related legislation and codes of guidance.
- Experience of working in a customer‑facing role with individuals in crisis or with complex needs.
- Proven ability to manage a caseload and meet performance targets and statutory deadlines.
- Skilled in negotiation, conflict resolution, and working under pressure.
- Strong ICT and case management system skills, with the ability to analyse and input data accurately.
- Knowledge of welfare benefits, safeguarding procedures, and housing allocations policies.
Additional Information
Must be able to travel for home visits and attend meetings across the Borough and outside as needed.
Housing Advice And Homeless Prevention Officer employer: CRA GROUP RECRUITMENT AND PAYROLL LTD
Contact Detail:
CRA GROUP RECRUITMENT AND PAYROLL LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advice And Homeless Prevention Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the latest trends in housing advice and homelessness prevention. Be ready to discuss how your experience aligns with the role and share examples of how you've made a difference in similar situations.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your achievements in housing advice and case management. Include any successful projects or initiatives you've led, as this will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Housing Advice And Homeless Prevention Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Advice and Homeless Prevention Officer role. Highlight your experience in housing advice and any relevant legislation knowledge, like the Housing Act 1996. We want to see how your skills match what we're looking for!
Showcase Your Experience: When detailing your work history, focus on your experience with homelessness prevention and case management. Use specific examples that demonstrate your ability to manage a caseload and achieve positive outcomes. This will help us see how you can contribute to our team.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and make sure your writing is easy to read. We appreciate straightforward communication, especially when it comes to complex topics like housing advice and support.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at CRA GROUP RECRUITMENT AND PAYROLL LTD
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the legal framework you'll be working within, which is crucial for a Housing Advice and Homeless Prevention Officer.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed a caseload or helped individuals in crisis. This will demonstrate your hands-on experience and ability to meet performance targets, which is key for this position.
✨Build Rapport
During the interview, focus on your communication skills. Highlight how you've built effective relationships with landlords, letting agents, and other agencies. This role requires collaboration, so showing that you can connect with others will work in your favour.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to homelessness prevention. Think through potential scenarios beforehand and prepare your responses. This will help you demonstrate your problem-solving skills and ability to think on your feet.
