Case Management Officer

Case Management Officer

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable adults in making informed decisions about their care and resources.
  • Company: Join CRA Group Recruitment and Payroll Ltd, a leader in community-based support.
  • Benefits: Enjoy a 35-hour work week with potential for flexible hours.
  • Why this job: Make a real difference in people's lives while working in a collaborative environment.
  • Qualifications: Experience with vulnerable adults and understanding of care principles required.
  • Other info: This is a 3-month contract role based in Lewisham.

The predicted salary is between 28800 - 43200 Β£ per year.

Contract | CRA GROUP RECRUITMENT AND PAYROLL LTD | United Kingdom

Posted On 14/07/2025

Job Information

City Lewisham

Province Lewisham

Postal Code SE13

Job Description

3 months contract with a local authority

Job Purpose

  • To support vulnerable adults in making informed decisions about their care, resources, and services, with the goal of enhancing their independence, well-being, and overall quality of life. This role plays a key part in delivering personalised, community-based support within integrated health and social care model.

Key Duties/Accountabilities

  • Provide person-centred support to vulnerable adults and their unpaid carers, helping them navigate and access appropriate services and resources.
  • Promote independence and personalisation in care planning, ensuring individuals are empowered to make informed choices.
  • Act as the primary point of contact for residents and their carers, offering guidance and support throughout their care journey.
  • Work collaboratively within multi-disciplinary teams, including health professionals and voluntary sector partners, to deliver integrated care solutions.
  • Contribute to assessments, care planning, and reviews in line with statutory requirements and best practice.

Essential Experience Required

  • Experience working with vulnerable adults in a health, social care, or community setting.
  • Understanding of personalisation, safeguarding, and the principles of the Care Act.
  • Ability to work effectively within multi-disciplinary teams.
  • General education or qualification in related work area.

Additional information to note

  • Working Hours: 35 hours per week.
  • DBS might be required for this role.

Closing Date: 15th July 2025

Requirements

Requirements

  • Experience working with vulnerable adults in a health, social care, or community setting.
  • Understanding of personalisation, safeguarding, and the principles of the Care Act.
  • Ability to work effectively within multi-disciplinary teams.
  • General education or qualification in related work area.

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Case Management Officer employer: CRA GROUP RECRUITMENT AND PAYROLL LTD

CRA Group Recruitment and Payroll Ltd is an exceptional employer dedicated to enhancing the lives of vulnerable adults in Lewisham. With a strong focus on community-based support, we foster a collaborative work culture that values personal growth and professional development. Employees benefit from meaningful work, comprehensive training, and the opportunity to make a real difference in people's lives while working alongside passionate professionals in a supportive environment.
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Contact Detail:

CRA GROUP RECRUITMENT AND PAYROLL LTD Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Case Management Officer

✨Tip Number 1

Familiarise yourself with the Care Act and its principles. Understanding how personalisation and safeguarding work within this framework will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the health and social care sector. Attend local events or join online forums where you can connect with others who work with vulnerable adults. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare for scenario-based questions that may arise during the interview. Think about past experiences where you've successfully supported vulnerable adults, and be ready to discuss how you approached those situations.

✨Tip Number 4

Research the local authority's services and community resources available in Lewisham. Being knowledgeable about what’s available will show your proactive approach and readiness to assist residents effectively.

We think you need these skills to ace Case Management Officer

Person-Centred Care
Knowledge of the Care Act
Safeguarding Principles
Assessment and Care Planning
Communication Skills
Empathy and Compassion
Collaboration in Multi-Disciplinary Teams
Problem-Solving Skills
Resource Navigation
Understanding of Community Services
Advocacy Skills
Time Management
Report Writing
Interpersonal Skills
Adaptability

Some tips for your application 🫑

Understand the Role: Before applying, make sure to thoroughly read the job description for the Case Management Officer position. Understand the key duties and accountabilities, as well as the essential experience required. This will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience working with vulnerable adults in health, social care, or community settings. Provide specific examples that demonstrate your understanding of personalisation, safeguarding, and the principles of the Care Act.

Showcase Teamwork Skills: Since the role requires collaboration within multi-disciplinary teams, include examples of how you've successfully worked with others in previous roles. Highlight any relevant projects or experiences that showcase your ability to work effectively in a team environment.

Craft a Compelling Cover Letter: Write a tailored cover letter that connects your skills and experiences to the job requirements. Use this opportunity to express your passion for supporting vulnerable adults and your commitment to enhancing their independence and well-being.

How to prepare for a job interview at CRA GROUP RECRUITMENT AND PAYROLL LTD

✨Show Your Empathy

As a Case Management Officer, you'll be working with vulnerable adults. Make sure to demonstrate your empathy and understanding during the interview. Share examples of how you've supported individuals in the past, highlighting your ability to connect with them on a personal level.

✨Know the Care Act

Familiarise yourself with the principles of the Care Act and how it relates to personalisation and safeguarding. Be prepared to discuss how these principles guide your approach to care planning and support during the interview.

✨Highlight Teamwork Skills

This role requires collaboration with multi-disciplinary teams. Prepare to discuss your experience working in such environments, focusing on how you effectively communicate and contribute to team goals. Specific examples will help illustrate your teamwork skills.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the organisation's approach to care and how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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