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For Companies At a Glance
- Tasks: Provide essential admin support to social workers and improve outcomes for vulnerable children.
- Company: Join a dedicated team within Children's Social Care making a real difference.
- Benefits: Enjoy hybrid working, competitive pay, and the chance to help those in need.
- Why this job: Be part of a vital role that directly impacts children's lives and supports families.
- Qualifications: Experience in office support, strong Microsoft 365 skills, and excellent communication.
- Other info: Dynamic work environment with opportunities for personal growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Overview
We are seeking a highly organised and proactive Senior Business Support Assistant to provide essential administrative and clerical support to a team within Children\’s Social Care. This temporary, full-time position plays a vital role in assisting social workers in the assessment of Kinship and foster carers, contributing directly to the improvement of outcomes for vulnerable children and young people. The post offers hybrid working, with a minimum of one day per week in the office.
Responsibilities
- Process fostering and Kinship care applications efficiently and accurately
- Manage incoming calls and respond to general enquiries
- Monitor and maintain a busy team mailbox, responding to emails in a timely manner
- Liaise with referees and other contacts to chase and verify references
- Organise and minute team meetings, ensuring accurate record-keeping
- Update and maintain internal databases with sensitive client data
- Provide day-to-day IT and administrative support to social workers and operational staff
Qualifications
- Previous experience in an office or business support environment
- Strong working knowledge of Microsoft 365, particularly Outlook, Word, Excel, and MS Teams
- Confident managing changing priorities and competing deadlines
- Excellent verbal and written communication skills
- Comfortable working with confidential and sensitive information
- Ability to work both independently and as part of a team
- Calm, friendly, and non-judgemental manner when dealing with families and professionals
- Accurate data entry and minute-taking skills
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Senior Business Support Assistant employer: CRA Group Limited
Contact Detail:
CRA Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the organisation and think about how your skills in administration and support can directly benefit their team. Practise answering common questions, especially around handling sensitive information and managing priorities.
✨Tip Number 3
Show off your tech skills! Make sure you’re comfortable with Microsoft 365 tools, as they’ll likely come up in discussions. Maybe even mention a time when you used these tools to streamline a process or improve communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior Business Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous office or business support experience, especially any work related to social care or administrative roles.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Senior Business Support Assistant role. Share specific examples of how you've managed competing deadlines or supported teams in the past.
Showcase Your Tech Skills: Since we value strong knowledge of Microsoft 365, be sure to mention your proficiency with Outlook, Word, Excel, and MS Teams. If you have any relevant certifications, don’t forget to include those!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at CRA Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Business Support Assistant. Familiarise yourself with the tasks mentioned in the job description, like processing fostering applications and managing team communications. This will help you demonstrate your knowledge and show how your experience aligns with their needs.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or priorities. Be ready to discuss how you keep track of deadlines and ensure accuracy in your work, especially when handling sensitive information.
✨Brush Up on Your Tech Skills
Make sure you're comfortable with Microsoft 365, particularly Outlook, Word, Excel, and MS Teams. You might be asked about your proficiency during the interview, so consider preparing a few examples of how you've used these tools effectively in previous roles.
✨Practice Your Communication Style
As you'll be liaising with social workers and families, it's crucial to convey a calm and friendly manner. Practise answering common interview questions in a way that reflects your ability to communicate clearly and empathetically. This will help you come across as approachable and professional.
