At a Glance
- Tasks: Manage council tax and business rates, ensuring accurate billing and collection.
- Company: Join a Local Authority dedicated to efficient revenue management and community support.
- Benefits: Enjoy hybrid work options and flexible hours while making a real impact.
- Why this job: Be part of a team that drives financial efficiency and supports local services.
- Qualifications: 5 GCSEs including English and Maths or equivalent experience required.
- Other info: Must be available to travel to London for equipment on the first day.
The predicted salary is between 30000 - 42000 £ per year.
23 months contract with a Local Authority Job Summary: This role is to process council tax work to help clear a large than expected outstanding volume at present. This will mainly be moves and correspondence. Key Duties/Accountabilities To manage a particular caseload in the daytoday administration billing collection and recovery of Council Tax (an annual debit of 176M) and Business Rates (annual debit of 320M) and BIDs (annual levy 4M). Interpret and apply the Local Government Finance Act 1992 relevant regulations and Southwark Council s own policies and procedures ensuring that Best Value indicators on council tax & NNDR collection and debt reduction targets are achieved for your caseload and that quality urance frameworks are elished such that accuracy of data is maintained. To identify and take the appropriate collection action on accounts relating to Miscellaneous Income & Housing Benefit Overpayments liaising with service departments in respect of uncollectable debts. To seek the most efficient collection routes meeting council and customers needs and influence the implementation of best practice processes in performance and service delivery so that the team meets its collection targets and supports broader corporate objectives. To be responsible for the accurate elishment of liability and maintenance of Council Tax NNDR and BIDS databases. To take responsibility for a particular area of legislation and contribute to the development and implementation of Council policy in relation to Revenues HBOP and Miscellaneous income collection and to ensure that the service is operated in accordance with those policies and regulations Essential Experience Required: Experience in NEC Northgate and NECDM the doent management system is essential. Experience of clearing large volumes of work quickly is essential. Significant experience of Revenues administration working practice and procedures preferably in a delivery role is essential. Essential Qualification Required: 5 GCSE s (including English and Maths) or equivalent or work experience of at least an equivalent level is essential. Additional information to note: Working hours: 36 hours per week Up to date basic DBS check is required for the role. The role is Hybrid. Working from home is available if required. Candidates to be available as soon as possible and be able to travel to London at least once to collect equipment on the first day of employment and then we are flexible as to any future. The role closes soon please apply ASAP. This role is to process council tax work to help clear a large than expected outstanding volume at present. This will mainly be moves and correspondence. Must be proficient in NEC [Northgate] and NECDM the doent management system and have experience of clearing large volumes of work quickly.
Revenues Officer employer: CRA Group Limited
Contact Detail:
CRA Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Officer
✨Tip Number 1
Familiarize yourself with the NEC Northgate and NECDM document management system. Since experience with these systems is essential for the role, consider taking online tutorials or reaching out to professionals who can provide insights on how to navigate and utilize these tools effectively.
✨Tip Number 2
Brush up on your knowledge of the Local Government Finance Act 1992 and relevant regulations. Understanding these laws will not only help you in the interview but also demonstrate your commitment to compliance and best practices in revenue collection.
✨Tip Number 3
Prepare examples from your past work where you successfully managed large volumes of administrative tasks. Highlighting your ability to clear backlogs efficiently will show that you are capable of handling the demands of this role.
✨Tip Number 4
Since the role is hybrid, be ready to discuss your experience with remote work and how you manage your time effectively. Employers appreciate candidates who can adapt to different working environments while maintaining productivity.
We think you need these skills to ace Revenues Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Revenues Officer position. Understand the key duties and accountabilities, especially regarding council tax administration and the relevant legislation.
Highlight Relevant Experience: In your application, emphasize your experience with NEC Northgate and NECDM systems. Provide specific examples of how you've managed large volumes of work efficiently in previous roles.
Showcase Your Qualifications: Clearly state your qualifications, including your GCSEs or equivalent experience. If you have any additional certifications related to finance or administration, be sure to mention them.
Tailor Your Application: Customize your CV and cover letter to reflect the skills and experiences that align with the job requirements. Use keywords from the job description to demonstrate your fit for the role.
How to prepare for a job interview at CRA Group Limited
✨Know Your Legislation
Make sure you are familiar with the Local Government Finance Act 1992 and how it applies to council tax and business rates. Being able to discuss relevant regulations confidently will show your understanding of the role.
✨Demonstrate Your Experience
Prepare specific examples from your past work where you successfully managed large volumes of council tax or revenues administration. Highlight any achievements in debt collection or process improvements.
✨Familiarize Yourself with NEC Systems
Since experience with NEC Northgate and NECDM is essential, be ready to discuss your proficiency with these systems. If possible, mention any specific projects or tasks where you utilized these tools effectively.
✨Show Your Problem-Solving Skills
Think of scenarios where you had to identify and implement efficient collection routes or resolve uncollectable debts. Be prepared to explain your thought process and the outcomes of your actions.