Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support tenants and leaseholders during major works with information and assistance.
- Company: Join a local authority dedicated to community support and engagement.
- Benefits: Gain valuable experience in public service and community relations.
- Why this job: Make a real impact by helping residents navigate important changes in their homes.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: This is a 9-month contract, perfect for students looking for meaningful work.
The predicted salary is between 36000 - 60000 £ per year.
9 months contract with a local authority
Job Purpose
- To provide information and support for tenants and leaseholders whose home are affected by major works and to ensure that procedures for communicating and consulting with residents on capital projects demonstrate Best Value.
Key Duties/Accountabilities
- Offer information, advice and assistance to tenants and leaseholders whilst major works ar…
WHJS1_UKTJ
Resident Liaison Officer employer: CRA Group Limited
Contact Detail:
CRA Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarize yourself with the local authority's major works projects. Understanding the specific challenges and concerns of tenants and leaseholders will help you engage effectively during the interview.
✨Tip Number 2
Demonstrate your communication skills by preparing examples of how you've successfully supported residents in the past. Highlighting your ability to listen and respond to their needs will set you apart.
✨Tip Number 3
Research best practices in resident consultation and engagement. Being able to discuss innovative approaches during your interview will show that you're proactive and knowledgeable about the role.
✨Tip Number 4
Network with current or former Resident Liaison Officers if possible. Gaining insights from their experiences can provide you with valuable information to bring up during your interview.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Resident Liaison Officer. Familiarize yourself with the key duties and accountabilities mentioned in the job description, such as providing information and support to tenants and leaseholders.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous work in tenant support, communication, or project management, as these will be crucial for this position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for supporting residents and your understanding of major works projects. Use specific examples from your past experiences to demonstrate how you can add value to the local authority.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for this role.
How to prepare for a job interview at CRA Group Limited
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Resident Liaison Officer. Familiarize yourself with the key duties, especially how to effectively communicate and consult with residents during major works.
✨Show Empathy and Support Skills
During the interview, highlight your ability to provide support and assistance to tenants and leaseholders. Share examples from your past experiences where you successfully helped individuals navigate challenging situations.
✨Demonstrate Knowledge of Best Value Principles
Be prepared to discuss what 'Best Value' means in the context of public service projects. Show that you understand how to balance cost-effectiveness with quality service delivery for residents.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask the interviewers about their current projects and how they engage with residents. This shows your genuine interest in the role and helps you assess if the organization aligns with your values.
