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- Tasks: Help residents navigate housing challenges and build community resilience.
- Company: Join a local authority dedicated to improving lives in the community.
- Benefits: Work 35 hours a week with a supportive team environment.
- Why this job: Make a real impact by helping residents find solutions and improve their neighborhoods.
- Qualifications: Strong listening skills and a creative approach to problem-solving are essential.
- Other info: This is a 3-month contract with flexible working hours.
3 months contract with a local authority Job Summary: This role provides a frontline trusted service to our residents as they move in and out of their homes coping with changes in their personal circumstance or experiencing problems with their neighbours or in their communities. By assessing and understanding the context of people s lives and identifying predictable demand the team will use systems thinking principles learning from the experience of our residents to challenge and ultimately change where required the way the system is working ensuring we deliver the best outcomes for our residents. The Neighbourhood Officer will have an important role to play working directly with other services both internally and externally to meet residents need and help build the resilience of our residents and communities. Key Duties/Accountabilities: To understand the ongoing presenting and contextual needs of our residents and our properties and neighbourhoods; To develop skills and knowledge in key areas to meet the needs of residents; To offer as part of a collaborative neighbourhood team one clear trusted point of contact to resolve resident needs; Essential Experience Required: Ability to listen and understand resident demands Ability to build capabilities and encourage tenants to reach their own solutions; Ability to use initiative to meet resident demands creatively and innovatively to explore possibilities for improvement and more effective delivery; Ability to understand patterns of resident demands and provide a flexible approach according to individual needs; Additional information to note: 35 hours per week 09:00am 17:00pm The closing date for this position is ASAP To understand the ongoing presenting and contextual needs of our residents and our properties and neighbourhoods; To develop skills and knowledge in key areas to meet the needs of residents; To offer as part of a collaborative neighbourhood team one clear trusted point of contact to resolve resident needs;
Neighbourhood Housing Officer employer: CRA Group Limited
Contact Detail:
CRA Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer
✨Tip Number 1
Familiarize yourself with the local community and its specific needs. Understanding the demographics, common issues, and resources available in the area will help you connect with residents and demonstrate your commitment to their well-being.
✨Tip Number 2
Showcase your listening skills during any interactions or interviews. Being able to actively listen and respond to resident concerns is crucial for this role, so practice articulating how you've successfully done this in past experiences.
✨Tip Number 3
Highlight your ability to work collaboratively with various services. This role requires teamwork, so be prepared to discuss examples of how you've effectively partnered with others to achieve positive outcomes for residents.
✨Tip Number 4
Demonstrate your problem-solving skills by sharing innovative solutions you've implemented in previous roles. This will show that you can think creatively to meet resident demands and improve service delivery.
We think you need these skills to ace Neighbourhood Housing Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Neighbourhood Housing Officer position. Tailor your application to reflect how your skills and experiences align with the key duties outlined in the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in community service, conflict resolution, or working with diverse populations. Use specific examples to demonstrate your ability to listen, understand resident demands, and creatively meet their needs.
Showcase Your Skills: Clearly articulate your skills related to systems thinking, problem-solving, and collaboration. Mention any training or certifications that support your ability to work effectively within a neighbourhood team and address resident issues.
Craft a Compelling Cover Letter: Write a personalized cover letter that not only outlines your qualifications but also conveys your passion for community service and improving residents' lives. Make sure to address how you can contribute to building resilience within the community.
How to prepare for a job interview at CRA Group Limited
✨Show Empathy and Understanding
As a Neighbourhood Housing Officer, it's crucial to demonstrate your ability to listen and understand the needs of residents. Share examples from your past experiences where you successfully resolved issues by empathizing with residents' situations.
✨Highlight Collaborative Skills
This role emphasizes teamwork. Be prepared to discuss how you've worked collaboratively with other services or teams in the past. Highlight specific instances where your collaboration led to positive outcomes for residents.
✨Demonstrate Problem-Solving Abilities
The job requires creative and innovative solutions to meet resident demands. Prepare to share examples of how you've used initiative to address challenges and improve service delivery in previous roles.
✨Understand Community Dynamics
Familiarize yourself with the community context and the common issues residents face. During the interview, express your understanding of these dynamics and how you would approach building resilience within the community.
