Key responsibilities
- The role is responsible for ensuring efficient financial processes, maintaining robust financial controls, and delivering high-quality service to internal and external stakeholders.
- The post holder will lead a team of up to 10 staff, proactively drive continuous improvement, and support the Head of Exchequer Services in delivering a professional, data-driven, customer-focused finance service. Deputise for the Head of Exchequer Services as required.
- Lead, develop, and manage a proactive team, promoting ownership, accountability, and collaborative working.
- Ensure timely collection of income, debt management, billing, and payment processes.
- Maintain financial controls in line with statutory requirements, Council policies, and internal/external audit expectations.
- Build strong working relationshipsograf the senior management, services, suppliers, and internal colleagues to support decision-making.
- Identify and implement continuous improvement initiatives, process redesign, and automation to maximise efficiency.
- Monitor and report performance indicators, ensuring compliance with financial policies and statutory regulations.
- Coach and develop team members, ensuring the effective use of Benito systems and adherence to best practice.
- Act as a point of contact for complex financial queries, providing technical expertise, advice, and training to end users.
- Manage recruitment, performance reviews متنوعة or professional development for the team.
- Support the Council in achieving excellent customer service and operational efficiency within Exchequer Services.
Required qualifications
- Proven senior-level experience in local government or public sector exchequer services, including accounts receivable, billing, collections, and income controlç‹ .
- Demonstrable experience managing teams, including recruitment, performance management, coaching, and engagement.
- Advanced knowledge of finance systems (including purchasing, accounts payable, general ledger, and aligned modules such as Mosaic) and MS Office applications (Excel, Word, Outlook).
- Strong understanding of statutory financial controls, procurement legislation, VAT law, and local government financial regulations.
- Excellent communication skills, with the ability to explain complex financial information to non-financial colleagues.
- Experience in project management, business process redesign, change management, and implementing continuous improvement initiatives.
- Track record of delivering high standards of customer service with tact and diplomacy.
- CCAB qualified (बी or equivalent) or actively studying towards a relevant CCAB qualification.
- Ability to work with data to drive decision‑making and service improvement.
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Contact Detail:
CRA Group Limited Recruiting Team