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- Tasks: Support the Aids and Adaptations Manager in delivering customer-focused adaptation services.
- Company: Join a dynamic team working with Islington Council to make a difference.
- Benefits: Competitive salary, professional development, and a chance to impact lives positively.
- Why this job: Be part of a vital service that enhances the lives of disabled individuals.
- Qualifications: Experience in adaptation services and strong communication skills required.
- Other info: Collaborative environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
The role involves supporting the Aids and Adaptations Manager in coordinating a cost‑effective, customer‑focused Adaptations service in collaboration with Islington Council's Responsive Repairs. The position is crucial in ensuring the delivery of adaptation building design and maintenance solutions that comply with statutory requirements and industry best practices. Additionally, the role requires developing and maintaining effective working relationships with partner organizations to meet and exceed contractual performance and customer satisfaction targets.
Responsibilities
- Conduct home visits for preliminary technical inspections and advise on feasible adaptation schemes for disabled individuals.
- Coordinate with contractors and manage asbestos works on‑site.
- Perform post‑visit inspections to ensure work meets specifications and standards.
- Promote and safeguard the welfare of children, young people, and vulnerable adults.
- Address and prevent disputes related to partnering arrangements.
- Develop and execute customer satisfaction surveys to ensure high satisfaction levels.
- Monitor contractor performance, workmanship, and materials.
- Engage with internal and external customers to jointly develop and improve services.
- Ensure compliance with regulations and contract conditions.
- Collaborate with colleagues to enhance performance monitoring systems.
- Work with other departments to resolve issues promptly.
- Stay informed about technical developments relevant to adaptations and advise the team accordingly.
- Implement systems to track work progress and inform tenants about completion dates.
- Maintain communication with contractors and other officers regarding work progress.
- Organize resources to meet local and departmental targets.
- Provide prompt and courteous responses to service user queries.
- Manage services in line with LBI policies and current legislation.
- Establish and maintain effective communication with stakeholders.
- Undertake additional duties as directed.
- Ensure the welfare of children and vulnerable adults in your care.
Qualifications
- Experience in coordinating adaptation services or similar roles.
- Strong understanding of statutory requirements and industry best practices.
- Excellent communication and relationship‑building skills.
- Ability to conduct technical inspections and advise on adaptation schemes.
- Experience in managing contractor performance and ensuring compliance.
- Proficiency in developing and implementing performance monitoring systems.
- Commitment to safeguarding and promoting welfare standards.
- Ability to work collaboratively with various departments and stakeholders.
Adaptations Supervisor employer: CRA Group Limited
Contact Detail:
CRA Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adaptations Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their needs, especially in areas like customer satisfaction and compliance.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific projects where you coordinated services or improved customer satisfaction. This makes your application memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Adaptations Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Adaptations Supervisor role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills in coordinating adaptation services and managing contractors can benefit us. Share specific examples of past successes to make your application stand out.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us quickly see why you're a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at CRA Group Limited
✨Know Your Stuff
Make sure you brush up on the statutory requirements and industry best practices related to adaptations. Familiarise yourself with the specific challenges faced in coordinating adaptation services, as well as any recent developments in the field. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Communication Skills
Since this role involves building relationships with various stakeholders, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully collaborated with others or resolved disputes. This will highlight your ability to engage effectively with both internal and external customers.
✨Prepare for Technical Questions
Expect questions about conducting technical inspections and advising on adaptation schemes. Brush up on your technical knowledge and be ready to discuss how you would approach a home visit or manage contractor performance. Providing clear, structured answers will help you stand out.
✨Emphasise Customer Satisfaction
Since the role focuses on delivering high customer satisfaction, think of ways you've previously gathered feedback or improved services. Be ready to discuss how you would implement customer satisfaction surveys and use the results to enhance service delivery. This shows your commitment to putting customers first.