At a Glance
- Tasks: Manage personal injury claims from start to finish, ensuring excellent customer service.
- Company: Join a leading insurance organisation with a supportive and collaborative culture.
- Benefits: Enjoy competitive salary, performance bonuses, flexible working, and health benefits.
- Other info: Great opportunities for ongoing learning and career progression.
- Why this job: Make a real difference in people's lives while developing your career in a dynamic environment.
- Qualifications: Experience in managing RTA personal injury claims and strong communication skills required.
The predicted salary is between 29700 - 36300 £ per year.
Personal Injury Claims Executive (Motability)
CRA Consulting is partnering with a leading insurance organisation to recruit an experienced Personal Injury Claims Executive to join its specialist Motability team.
This is an excellent opportunity for an experienced RTA claims professional looking to build on their technical expertise within a supportive, collaborative environment. You’ll manage a varied portfolio of claimant personal injury matters while working alongside experienced colleagues who are committed to delivering outstanding customer outcomes.
The role offers a mix of technical challenge, client interaction and career development, making it ideal for someone who enjoys taking ownership of complex claims and seeing matters through to a successful conclusion.
The Opportunity
Working as part of a dedicated Motability team, you’ll manage your own caseload of Road Traffic Accident claims from instruction through to settlement or conclusion.
The caseload will include a mixture of Official Injury Claim (OIC), MOJ Portal, Fast Track and more technically challenging matters, including disputed liability cases, higher-value claims and Part 8 litigation.
With the support of experienced Team Leaders and established processes, you’ll play a key role in ensuring customers receive clear advice, proactive communication and the best possible outcome throughout the life of their claim.
What You’ll Be Doing
You’ll be responsible for:
- Managing your own portfolio of claimant RTA personal injury claims from start to finish.
- Handling a broad range of OIC, MOJ Portal, Fast Track, MIB and Part 8 litigated matters.
- Progressing post-whiplash reform claims involving disputed liability and quantum.
- Assessing evidence, reviewing liability and developing effective settlement strategies.
- Valuing claims of up to £20,000 using the Whiplash Injury Regulations, Judicial College Guidelines and relevant case law.
- Liaising with customers, insurers, solicitors, medical experts and other third parties to progress claims efficiently.
- Delivering exceptional customer service while ensuring compliance with regulatory requirements and internal quality standards.
- Managing a busy caseload of approximately 200 files while maintaining excellent attention to detail.
About You
We’re looking to speak with experienced claimant personal injury professionals who have developed strong technical knowledge within an insurer, legal services provider or law firm.
You’ll ideally have:
- Experience managing your own Fast Track RTA personal injury caseload.
- Strong working knowledge of the Official Injury Claim (OIC) Portal and the MOJ Claims Portal.
- Understanding of the Pre-Action Protocol for Low Value Personal Injury Claims in Road Traffic Accidents and the Civil Procedure Rules.
- Experience assessing tariff and non-tariff injuries and valuing claims using the Judicial College Guidelines.
- Confidence handling disputed liability and quantum matters.
- Excellent communication and negotiation skills.
- Strong organisational skills with the ability to prioritise a high-volume caseload.
- A proactive, customer-focused approach and a genuine commitment to delivering excellent outcomes.
What’s On Offer?
As well as joining an organisation that genuinely invests in its people, you’ll receive a competitive salary alongside a comprehensive benefits package, including:
- Annual performance bonus.
- Competitive employer pension contributions.
- Hybrid and flexible working arrangements.
- Generous annual leave entitlement.
- Optional health and dental benefits.
- Employee share schemes.
- Insurance and lifestyle discounts.
- Retail cashback offers.
- A broad range of health and wellbeing initiatives.
- Ongoing learning, development and genuine career progression opportunities.
Personal Injury Claims Executive (Motability) in Leeds employer: CRA Consulting
CRA Consulting is an excellent employer, offering a dynamic work environment in Sheffield where innovation meets collaboration. With a strong focus on employee development and a comprehensive benefits package that includes a 15% pension scheme and generous holiday entitlement, we empower our team to thrive both personally and professionally. Join us to be part of a forward-thinking manufacturing business that values leadership and financial expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Injury Claims Executive (Motability) in Leeds
✨Dive Into Industry Networking Events
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Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like CRA Consulting). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like CRA Consulting. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Personal Injury Claims Executive (Motability) in Leeds
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at CRA Consulting.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at CRA Consulting. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at CRA Consulting
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at CRA Consulting to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at CRA Consulting, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding CRA Consulting's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
