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For Companies At a Glance
- Tasks: Investigate claims, assess values, negotiate settlements, and prepare legal documents.
- Company: Join a leading legal and insurance business with a stellar reputation.
- Benefits: Enjoy hybrid working, 25+ days holiday, health insurance, and a flexible dress code.
- Why this job: Make a real impact in clients' lives while working in a supportive environment.
- Qualifications: Experience in managing personal injury claims is essential.
- Other info: This role is highly sought after, so apply quickly to secure your chance!
The predicted salary is between 34000 - 51000 £ per year.
Job Description
Job Title: Claims HandlerLocation: Leeds City Centre (Hybrid Working)Salary Range: £40,000 to £45,000 + BenefitsContract: Full Time, PermanentRole Overview & Daily Responsibilities:
- Conduct thorough investigations into incident circumstances and claim value, including legal research as needed.
- Assess the merits and value of personal injury claims, including the recoverability of financial losses.
- Provide accurate legal advice and manage client expectations with clear communication throughout the claims process.
- Negotiate settlements to secure the best outcomes for clients, ensuring compliance with instructions and updating legal expenses providers at key stages.
- Prepare legal documents for court proceedings, including statements, directions, and briefs for counsel; review costs as necessary.
- Progress cases efficiently to meet departmental targets and Service Level Agreements (SLAs), keeping clients proactively informed.
- Identify and report conflicts, complaints, and potential negligence to the relevant team or compliance lead promptly.
- Maintain positive working relationships with internal teams, external suppliers, and other stakeholders.
- Contribute to the department's development by promoting best practices and continuous improvement initiatives.
Employee Benefits Package:
- Minimum 25 days holiday + BH
- Increasing holiday entitlement for continued years of service
- Holiday purchase/sale scheme – up to 5 days
- 9% employer contributed pension
- Optional health & dental insurance
- Hybrid working model – maximum 2 days office presence, however can work from the office more if desired
- EV car scheme
- High-quality IT equipment provided
- Free holiday insurance
- Free roadside cover insurance
- 50% discount of insurance products
- Flexible dress code when in office
- Free car parking available upon advanced booking
Application Criteria's:
- Previous experience managing an EL/PL / RTA claimant personal injury caseload is required
- Experience handling litigated personal injury claims is required
About the Organisation:
- Our client are a leading legal and insurance business. They boast an excellent reputation, strong business model and a great working environment. Due to an increase in work volumes, the business are seeking to hire an experienced Claims Handler to manage claimant personal injury claims
About CRA Consulting:
- CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels from board, director and partnership level through to support staff.
- For additional information on how we can assist you with your next career move, visit the CRA Consulting Website atwww.craconsultants.com.
How to Apply
- If this Claims Handler vacancy, please click the apply button. Alternatively, if you would like to discuss with Rhys Spencer who is managing this vacancy, call for a confidential discussion.
- Are you wanting to review additional career opportunities? Visit our jobs page at jobs
Additional Information:
- CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
- This Claims Handler vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.
Claims Handler employer: CRA Consulting
Contact Detail:
CRA Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the latest developments in personal injury law, especially regarding EL/PL and RTA claims. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the legal and insurance sectors, particularly those who specialise in claims handling. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific scenarios related to claims management. Think about examples from your past experience that showcase your problem-solving skills and ability to negotiate effectively.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailor your discussions during interviews to reflect how your personal values align with theirs, which can help you stand out as a candidate who fits well within their team.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing EL/PL/RTA claimant personal injury claims. Use specific examples to demonstrate your skills in handling litigated personal injury claims.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your understanding of the role and how your previous experience aligns with the responsibilities of a Claims Handler. Mention your ability to conduct thorough investigations and negotiate settlements.
Showcase Communication Skills: In your application, emphasise your strong communication skills. Provide examples of how you have managed client expectations and maintained positive relationships with stakeholders in previous roles.
Highlight Continuous Improvement Initiatives: Mention any contributions you've made towards best practices or continuous improvement in your previous positions. This shows your proactive approach and commitment to enhancing departmental performance.
How to prepare for a job interview at CRA Consulting
✨Know Your Claims Inside Out
Make sure you have a solid understanding of personal injury claims, especially EL/PL and RTA cases. Be prepared to discuss your previous experience managing such claims and how you approached various challenges.
✨Demonstrate Strong Communication Skills
As a Claims Handler, clear communication is key. Practice articulating complex legal concepts in simple terms, as you'll need to explain these to clients. Show that you can manage expectations effectively throughout the claims process.
✨Prepare for Negotiation Scenarios
Expect to be asked about your negotiation strategies. Think of examples where you've successfully negotiated settlements and be ready to discuss your approach to achieving the best outcomes for clients.
✨Showcase Your Teamwork Abilities
Highlight your experience working with internal teams and external stakeholders. Be ready to share examples of how you've maintained positive relationships and contributed to team success in previous roles.
