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- Tasks: Provide technical support on Personal Injury cases and conduct quality audits.
- Company: Established national personal injury practice with a focus on quality and compliance.
- Benefits: Competitive salary, hybrid/remote work options, and structured performance reviews.
- Why this job: Step away from fee earning while staying at the heart of complex legal work.
- Qualifications: Qualified Solicitor or Fellow of CILEX with solid PI claims experience.
- Other info: Great opportunity for career progression and work-life balance.
The predicted salary is between 40000 - 45000 ÂŁ per year.
Role: Technical Support Lawyer (Personal Injury / RTA)
Location: Cardiff / Hybrid or Remote (UK)
Salary: ÂŁ40,000 - ÂŁ45,000
Contract: Full-time Permanent
CRA Consulting is working with a well‑established national personal injury practice to recruit a Technical Support Lawyer into their PI/RTA team. This is an excellent opportunity for a technically strong PI Solicitor or CILEX Lawyer who enjoys quality, compliance, and technical problem‑solving, and is looking to step away from full fee earning while still remaining at the heart of complex personal injury work.
The Opportunity
You’ll play a key role as a technical specialist, supporting fee earners, team leaders and managers with legal queries, valuations, audits and quality control across litigated and non‑litigated PI matters. The role is ideal for someone who enjoys technical excellence, knowledge sharing and continuous improvement, rather than running a full caseload.
What you’ll be doing
- Providing technical guidance on Personal Injury / RTA cases (litigated and non‑litigated)
- Reviewing and approving valuations, providing constructive feedback
- Conducting technical and quality audits across the team
- Sharing emerging case law and industry developments
- Contributing to technical training and knowledge sessions
- Supporting performance improvement across agreed KPIs
- Assisting with technical research for senior leadership
- Identifying trends, risks and improvement opportunities
- Producing analysis and written reports
- Ensuring regulatory compliance and quality standards are met
- Supporting complaints handling in line with regulatory requirements
What they’re looking for
- Qualified Solicitor or Fellow of CILEX
- Solid experience handling Personal Injury claims, including litigated matters
- Good working knowledge of OIC, Small Claims, Fast Track and Intermediate Track
- Strong technical knowledge of PI litigation and court procedures
- High attention to detail and quality standards
- Confident communicator with strong written and verbal skills
- A collaborative, solutions‑focused mindset
Salary & Benefits - Key Highlights
- ÂŁ40,000 - ÂŁ45,000 basic salary
- Opportunity to move into a non‑fee earning technical role
- Hybrid or remote working options (role dependent)
- Structured performance reviews and support
- Exposure across OIC to Multi‑Track and Catastrophic Injury work
- Clear long‑term development and internal mobility opportunities
Interested?
If you’re a PI Solicitor or CILEX Lawyer looking for a technical, quality‑focused role with genuine work‑life balance and progression, I’d be very happy to discuss this confidentially.
Techincal Support Lawyer - non fee earning in Cardiff employer: CRA Consulting
Contact Detail:
CRA Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Techincal Support Lawyer - non fee earning in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those in personal injury. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss recent case law and how it impacts personal injury work. Show them you’re not just a lawyer, but a technical whiz!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your job search. Plus, it’s a great way to show you’re serious about joining our team.
We think you need these skills to ace Techincal Support Lawyer - non fee earning in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Lawyer role. Highlight your experience in Personal Injury and RTA cases, and don’t forget to showcase your technical skills and attention to detail. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about stepping into a non-fee earning role and how your background makes you a perfect fit for this position. Let us know what excites you about working with us at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex legal issues or improved processes in previous roles. We love candidates who can think critically and contribute to continuous improvement, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at CRA Consulting
✨Know Your Stuff
Make sure you brush up on your knowledge of Personal Injury and RTA cases. Be ready to discuss specific cases you've worked on, the challenges you faced, and how you resolved them. This will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Problem-Solving Skills
Since this role is all about technical problem-solving, prepare examples of how you've tackled complex legal issues in the past. Think about times when you provided guidance or improved processes, and be ready to share these stories during the interview.
✨Communicate Clearly
As a Technical Support Lawyer, you'll need to communicate effectively with fee earners and managers. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with explaining complex legal concepts in simple terms.
✨Emphasise Continuous Improvement
This role values quality control and continuous improvement, so be prepared to discuss how you've contributed to these areas in your previous roles. Share any experiences where you identified trends or risks and how you implemented changes to enhance quality standards.
