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For Companies At a Glance
- Tasks: Lead café operations, drive growth, and enhance customer experience.
- Company: Join Coffee Republic, a vibrant café in Whitechapel.
- Benefits: Competitive salary, dynamic work environment, and career development opportunities.
- Why this job: Make a real impact on business growth and customer satisfaction.
- Qualifications: Experience in business development or café management with strong leadership skills.
- Other info: Flexible hours with a focus on teamwork and community engagement.
The predicted salary is between 28000 - 40000 £ per year.
CR WHITECHAPEL LTD, trading as Coffee Republic, operates a busy café in Whitechapel. We are seeking an experienced and motivated Business Development Manager to lead operations, drive business growth, and enhance the customer experience.
The Business Development Manager will be responsible for managing all aspects of café operations while strategically developing the business to increase sales, profitability, and brand presence. The role combines hands-on operational management with proactive business development and marketing initiatives to grow revenue and build lasting customer loyalty.
Responsibilities
- Develop and implement business plans to increase sales, profitability, and customer retention.
- Analyse sales reports and market trends to identify new opportunities for growth.
- Create and manage local marketing campaigns, promotions, and events to attract customers.
- Build partnerships with local businesses, community groups, and delivery platforms to expand market reach.
- Introduce new menu ideas or service offerings in line with customer demand and Coffee Republic brand standards.
- Continuously seek opportunities to improve customer satisfaction and brand reputation.
- Set and monitor performance targets, budgets, and KPIs.
- Control costs through efficient stock, labour, and waste management.
- Prepare regular financial and operational reports for senior management.
- Identify underperforming areas and implement effective action plans.
- Lead by example, creating a positive, collaborative, and customer-focused culture.
- Conduct regular team meetings and training sessions to maintain high standards.
- Recruit, onboard, and develop new team members in line with company values.
Skills and Experience
- Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager.
- Strong leadership and team management skills with a focus on people development.
- Commercial awareness with experience in sales growth and profit management.
- Excellent communication, organisation, and problem-solving abilities.
- A hands-on approach and passion for delivering outstanding customer service.
- Proficiency in POS systems, MS Office, and financial reporting tools.
- Flexibility to work weekends and peak hours when required.
Working Hours
37.5 hours per week.
Experience, Schedule, and Salary
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Schedule: Monday to Friday 7am to 8:00pm, Saturday 7:30am to 7:30pm, Sunday 8:00am to 6:00pm
- Salary: £35,000 – £40,000 yearly
- Starting time: Immediate start
About CR WHITECHAPEL LTD
CR WHITECHAPEL LTD is an established café located in the heart of Whitechapel. We pride ourselves on offering a welcoming environment where customers can enjoy freshly made sandwiches, salads, breakfast items, and hot drinks.
Business Development Manager in London employer: CR WHITECHAPEL LTD
Contact Detail:
CR WHITECHAPEL LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager in London
✨Tip Number 1
Network like a pro! Attend local events, join community groups, and connect with other professionals in the café and hospitality scene. You never know who might have the inside scoop on job openings or partnerships that could benefit Coffee Republic.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or partners, be ready to discuss your past successes in business development and customer satisfaction. Bring along examples of marketing campaigns you've run or sales growth you've achieved.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, reach out directly through our website. A personal touch can make all the difference, so don’t hesitate to express your enthusiasm for the position and how you can contribute to the team.
✨Tip Number 4
Stay adaptable! The café industry is always changing, so be prepared to discuss how you can innovate and respond to market trends. Whether it’s introducing new menu items or enhancing customer experiences, show that you’re ready to lead the charge at Coffee Republic.
We think you need these skills to ace Business Development Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in business development or café management, and don’t forget to showcase your leadership skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Development Manager role. Share specific examples of how you've driven sales growth or improved customer satisfaction in past positions.
Showcase Your Passion: We love candidates who are passionate about coffee and customer service! Make sure to convey your enthusiasm for the café industry and how you can contribute to enhancing the Coffee Republic brand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at CR WHITECHAPEL LTD
✨Know Your Numbers
Before the interview, brush up on your understanding of sales reports and market trends. Be ready to discuss how you've used data in the past to identify growth opportunities. This shows you’re not just a people person but also someone who can drive profitability.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership and team management skills. Think about times when you’ve successfully developed team members or created a positive work culture. This will demonstrate that you can lead by example, which is crucial for this role.
✨Be Ready with Marketing Ideas
Since the role involves creating local marketing campaigns, come prepared with a few ideas tailored to Coffee Republic. Think about promotions or events that could attract customers and enhance brand presence. This shows initiative and a genuine interest in the business.
✨Understand Customer Experience
Familiarise yourself with what makes a great customer experience in a café setting. Be ready to discuss how you would improve customer satisfaction and brand reputation. This will highlight your hands-on approach and passion for outstanding service.
