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- Tasks: Lead café operations, drive growth, and enhance customer experience.
- Company: Join CR Whitechapel Ltd, a vibrant café in the heart of Whitechapel.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal development.
- Why this job: Make a real impact by growing a beloved local café and building customer loyalty.
- Qualifications: Experience in business development or café management with strong leadership skills.
- Other info: Flexible hours with a supportive team culture and immediate start available.
The predicted salary is between 28000 - 32000 £ per year.
CR WHITECHAPEL LTD, trading as Coffee Republic, operates a busy café in Whitechapel. We are seeking an experienced and motivated Business Development Manager to lead operations, drive business growth, and enhance the customer experience.
The Business Development Manager will be responsible for managing all aspects of café operations while strategically developing the business to increase sales, profitability, and brand presence. The role combines hands-on operational management with proactive business development and marketing initiatives to grow revenue and build lasting customer loyalty.
Responsibilities
- Develop and implement business plans to increase sales, profitability, and customer retention.
- Analyse sales reports and market trends to identify new opportunities for growth.
- Create and manage local marketing campaigns, promotions, and events to attract customers.
- Build partnerships with local businesses, community groups, and delivery platforms to expand market reach.
- Introduce new menu ideas or service offerings in line with customer demand and Coffee Republic brand standards.
- Continuously seek opportunities to improve customer satisfaction and brand reputation.
- Set and monitor performance targets, budgets, and KPIs.
- Control costs through efficient stock, labour, and waste management.
- Prepare regular financial and operational reports for senior management.
- Identify underperforming areas and implement effective action plans.
- Lead by example, creating a positive, collaborative, and customer-focused culture.
- Conduct regular team meetings and training sessions to maintain high standards.
- Recruit, onboard, and develop new team members in line with company values.
Skills and Experience
- Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager.
- Strong leadership and team management skills with a focus on people development.
- Commercial awareness with experience in sales growth and profit management.
- Excellent communication, organisation, and problem-solving abilities.
- A hands-on approach and passion for delivering outstanding customer service.
- Proficiency in POS systems, MS Office, and financial reporting tools.
- Flexibility to work weekends and peak hours when required.
Working Hours
37.5 hours per week.
Experience, Schedule, and Salary
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Schedule: Monday to Friday 7am to 8:00pm, Saturday 7:30am to 7:30pm, Sunday 8:00am to 6:00pm
- Salary: £35,000 – £40,000 yearly
- Starting time: Immediate start
CR WHITECHAPEL LTD is an established café located in the heart of Whitechapel. We pride ourselves on offering a welcoming environment where customers can enjoy freshly made sandwiches, salads, breakfast items, and hot drinks.
Business Development Manager in City of London employer: CR WHITECHAPEL LTD
Contact Detail:
CR WHITECHAPEL LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or potential colleagues, be ready to discuss your past successes and how they relate to the Business Development Manager role. Bring examples of your work or ideas for the café that could impress them.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining Coffee Republic. It gives us a better sense of your commitment and passion for the role. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Business Development Manager in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the café industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about enhancing customer experiences and driving business growth.
Tailor Your CV: Make sure your CV is tailored to the Business Development Manager role. Highlight your relevant experience in café management, sales growth, and team leadership. We love seeing how your past roles align with what we’re looking for!
Be Specific About Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Whether it’s increasing sales or improving customer satisfaction, we want to know how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at CR WHITECHAPEL LTD
✨Know Your Numbers
Before the interview, brush up on your understanding of sales reports and market trends. Be ready to discuss how you've previously identified growth opportunities and what strategies you implemented to boost sales and profitability.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership and team management skills. Think about times when you successfully developed a team or created a positive culture in your previous roles. This will demonstrate your ability to lead by example.
✨Be Customer-Centric
Since enhancing customer experience is key for this role, come prepared with ideas on how to improve customer satisfaction. Share specific examples of how you've previously implemented changes based on customer feedback or market demand.
✨Get Familiar with Local Trends
Research local businesses and community groups in Whitechapel. Being able to discuss potential partnerships or marketing initiatives during your interview will show that you're proactive and have a genuine interest in growing the café's presence in the area.
