At a Glance
- Tasks: Coordinate support for individuals entering or returning to work, ensuring smooth referrals.
- Company: Join CPSL Mind, a vibrant charity dedicated to mental health and community wellbeing.
- Benefits: Competitive salary, hybrid working options, and a supportive work environment.
- Other info: Be part of a progressive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while promoting mental health and wellbeing.
- Qualifications: Empathy, strong communication skills, and ability to build relationships are essential.
An exciting full time opportunity has opened up at CPSL Mind. CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community. Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.
About the Service
The Connect to Work Triage Coordinator is a key role, coordinating activity between referrers and partner providers to ensure individuals receive support and guidance to support them to enter, return to, or stay in work. This role is responsible for triaging Expressions of Interest for the Connect to Work programme, delivered in partnership with Cambridgeshire County Council and other specialist providers.
This role will:
- Provide the first point of contact and support for individuals referring in
- Oversee completion of pre-assessment of eligibility against defined criteria
- Ensure the smooth handover of eligible referrals through to specialist employment services
- Connect ineligible referrals with an appropriate local service, maintaining a strong understanding of CPSL Mind services, local groups and other local service providers
- Support the collection of data and impact stories required for reporting against key performance indicators
- Taking general enquiries
Key criteria:
- You should have demonstrable ability to connect with individuals and staff with empathy, compassion and understanding in relation to their unique challenges and needs.
- Strong verbal and written communications skills are essential, with the ability to clearly articulate ideas and instructions.
- Proven ability to work collaboratively and build strong professional relationships with a diverse range of stakeholders, including individuals, employers and healthcare providers.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community. We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
Connect To Work Triage Co-ordinator in Peterborough employer: CPSL Mind
CPSL Mind is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises mental health and wellbeing. As a part-time Crisis Recovery Worker at The Sanctuary in Cambridge, you will be part of a vibrant charity that not only offers meaningful work but also provides opportunities for personal and professional growth through training and community engagement. With a strong commitment to equality and diversity, CPSL Mind ensures that all employees feel valued and empowered to make a positive impact in the lives of those they support.
StudySmarter Expert Advice🤫
We think this is how you could land Connect To Work Triage Co-ordinator in Peterborough
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at CPSL Mind.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from CPSL Mind!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like CPSL Mind, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at CPSL Mind or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Connect To Work Triage Co-ordinator in Peterborough
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to CPSL Mind:Before hitting send, make sure to tailor your application specifically to CPSL Mind! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at CPSL Mind
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
