At a Glance
- Tasks: Plan and optimise transport logistics while enhancing customer service.
- Company: Join a leading logistics firm on a mission to revolutionise the industry.
- Benefits: Ambitious career plans, personalised development, and regular promotions.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing company that values innovation and excellence.
- Qualifications: A-level education, strong communication skills, and IT literacy.
The predicted salary is between 25000 - 32000 £ per year.
Our client needs passionate, forward-thinking people to join them on their mission to be the most technically advanced logistics organisation in Europe. Their vision is to radically reduce transport costs, provide service excellence, and a platform for sustainable continuous improvement.
As a Customer Service / Planner, they can offer you:
- Ambitious career plans
- A personalised development plan focused on your success
- Regular promotion for those who deliver their objectives consistently
- The opportunity to join a business experiencing year-on-year growth
Key tasks undertaken in this role include:
- Optimised Transport planning
- Improving Vehicle flow throughout their Network
- Working closely with the development team on the implementation of IS systems
- Driving system improvement
- Focus on Carrier Network adherence and improvement
- Accountability and Ownership of cost-based KPIs
- Daily performance reviews
- Forecasting transport requirements and sourcing vehicles
- Carrier availability management
- Maintaining Reference Data
You’ll be the one for this role if you are:
- Quick-witted
- Intelligent
- Confident
- Hard working
- Customer-service focused
- Empathetic
- Committed, determined, resilient
- Pro-active and driven
- Results and performance focused
- Excellent at communicating with lots of different levels and types of people
- IT literate - our systems are the heart of our business!
- Have a degree level education or Equivalent
- Language skills would be beneficial
Customer Service Planner German in Leicester employer: CPS Recruitment Limited
Contact Detail:
CPS Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Planner German in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry on LinkedIn. Join relevant groups and engage in discussions to get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company’s mission and values. Show them you’re not just another candidate; you’re passionate about their vision to change the transport industry!
✨Tip Number 3
Practice your communication skills! Since this role is customer-service focused, being able to articulate your thoughts clearly will set you apart. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Customer Service Planner German in Leicester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the logistics industry shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about being part of a team that's changing the transport game.
Tailor Your CV: Make sure your CV is tailored to the role of Customer Service Planner. Highlight any relevant experience in transport planning or customer service, and don’t forget to mention your language skills if you speak French. We love seeing how your background fits with our mission!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to highlight your key achievements and skills that align with the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at CPS Recruitment Limited
✨Know Your Stuff
Make sure you understand the logistics and transport industry inside out. Brush up on key terms like supply chain, vehicle flow, and customer service excellence. This will show your passion and commitment to the role.
✨Showcase Your Skills
Prepare examples that highlight your quick-wittedness and problem-solving abilities. Think of situations where you've improved processes or handled customer queries effectively. This will demonstrate your proactive nature and results-focused mindset.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Since the role involves communicating with various stakeholders, being able to convey your ideas effectively is crucial. Consider doing mock interviews with friends or family to build your confidence.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's vision and how they plan to achieve their ambitious goals. This shows your genuine interest in the role and helps you assess if the company aligns with your career aspirations.