At a Glance
- Tasks: Manage critical software applications and enhance business relationships in the insurance sector.
- Company: Leading international specialty insurer with a focus on innovation.
- Benefits: Up to £80,000 salary, 10% pension, private medical, and annual bonus.
- Other info: Hybrid work model with opportunities for professional growth.
- Why this job: Drive transformation and make a real impact in a dynamic industry.
- Qualifications: Experience in applications management within the insurance industry is essential.
The predicted salary is between 80000 - 80000 £ per year.
A leading international specialty insurer is seeking a strategic and operational Core Applications Manager. Reporting to the Head of Core Applications, you will drive partner value, foster cross‑functional IT alignment, and help spearhead a major business relationship transformation.
Key Responsibilities:
- Application Service Management: Oversee a critical software suite spanning policy administration, claims, and document management systems.
- Vendor & Offshore Management: Maximise quality and value across major global tech partners and offshore managed service providers.
- Stakeholder Engagement: Collaborate with Line of Business Engineering Leads to manage incidents, track bugs, and optimise delivery workflows.
- Incident Escalation: Coordinate the evaluation and resolution of high‑impact (P1/P2) platform and system issues.
- Governance Frameworks: Deliver services aligned with ITIL processes, SDLC, and modern Agile project management methodologies.
Skills and experience:
- Experience within similar Applications Management role, from within the insurance industry (preferably Specialty / London Markets).
- Knowledge of core insurance applications (Guidewire, Newgen, Vertafore, Verisk, etc).
- Excellent stakeholder management skills with the ability to bridge the gap between technical teams and commercial business leads.
- Strong service management experience with vendors, both on and off shore.
- ServiceNow and AzureDevOps experience an advantage for incident resolution / recording / identification.
- ITSM service management framework / ITIL / SDLC / Agile.
Core Applications Manager employer: CPS Group
As a leading international specialty insurer, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With a competitive salary package, comprehensive benefits including a 10% pension and private medical insurance, and the opportunity to work in a hybrid model from our London office, we empower our Core Applications Managers to drive innovation and transformation within the insurance sector. Join us to be part of a collaborative team that values strategic thinking and operational excellence, while making a meaningful impact in the industry.
