Digital Skills Advisor in Cardiff

The University of Wales Trinity Saint David (UWTSD) is committed to supporting its students and staff in enhancing their digital capabilities and skills in line with the UWTSD Digital Strategy, and wider strategic priorities. The post-holder will contribute to the development, planning and delivery of a range of digital capabilities and skills support services designed to meet the needs of university staff and students. This role will require close collaboration and liaison with members of the Digital Services team, as well as liaise with academic and professional services colleagues across the university.

The post requires excellent interpersonal and team working skills, and the ability to liaise with academic colleagues and work collaboratively across the institution. Evidence of a commitment to and knowledge of contemporary digital developments in teaching and learning are essential as is the ability to work strategically to deliver services aligned with the University’s objectives and values.

• Work closely with a range of colleagues across the Digital Services directorate, to provide a holistic approach to digital capabilities and skills development across the University for students and staff.
• Act as a first point of contact within the institution for support in developing digital capabilities and develop an extensive knowledge of the expertise available across Digital Services in order to provide a robust and efficient enquiry and referral service.
• Liaise with staff and students in a given curriculum area and/or Professional Service, to ensure skills gaps are identified and develop strong working relationships so as to support the ongoing development of skills delivery, support innovation and identify and share good practice.
• Support the development of skills by proactively developing and delivering a programme of digital capabilities and skills training and materials taking into account current good practice in pedagogic theory and using a variety of delivery methods.
• Work with the Principal Learning Technologist and Head of Academic Services to ensure the delivery of the LLR’s Marketing Strategy in order to maximize the Library’s impact within the Institution.
• Support and participate in the implementation of methods of innovative engagement with key customer segments, collation of feedback in order to improve and develop new and existing services, and methods of demonstrating the impact of all our activities.
• Project a positive professional image to all colleagues and customers internally and externally.
• Support the Head of Academic Services by ensuring accurate record keeping so as to allow the effective evaluation and evidence impact of the team’s activities.
• Take the lead in specific projects as agreed with the Head of Academic Services.
• Actively champion the LLR values.
• Take on such other duties and responsibilities as delegated by the line-manager or Head of Department.

• Fulfil all relevant Health and Safety responsibilities.
• Adhere to all relevant University policies and procedures.
• Adapt to change and have an ability to acquire new and relevant skills and knowledge by taking appropriate responsibility for own personal and professional development.
• Support and promote the University’s sustainability commitment and carry out duties in an ethical and responsible manner.
• Operate within the University’s agreed Welsh Language Standards.

This Job Description currently applies but duties may be allocated from time to time, which are appropriate to the grade and post and which are not of a substantial ongoing nature to affect the grading of the post.

The Person Specification focuses on the qualifications, experience, skills, knowledge and competencies required to undertake the role effectively. You will need to evidence how you meet these requirements in your application, providing explicit examples.

• First degree or equivalent experience.
• Professional qualification in relevant subject or evidence of substantial equivalent experience.
• Teaching qualification or evidence of substantial equivalent experience and proven experience of developing and delivering training appropriate for a range of skills and abilities.
• Membership of an appropriate professional body, e.g. HEA.
• Experience of teaching and supporting digital capabilities and skills in an HE / FE or similar environment.
• Recent experience of developing training materials that are appropriate for a range of skills and abilities.
• Experience of effective team working and a proven ability and willingness to foster positive, co-operative working relationships to achieve goals.
• Experience of working with a range of diverse learners.
• Experience of using specialist educational software.
• Knowledge of and confidence in using a range of digital tools and a demonstrated aptitude for learning new applications quickly.
• Demonstrable understanding of equality and diversity issues and their application within an HE/FE or similar environment.

• The ability to communicate in Welsh in writing and orally.